Fines Officer

3 days ago

Neath, Neath Port Talbot, United Kingdom Brook Street UK Full time
Job Overview

We are seeking a detail-oriented and highly organized professional to join our team as an NCES Fines Officer. The successful candidate will be responsible for accurate data input, managing data queries, handling telephone inquiries, and performing general office duties.

Key Responsibilities:
  • Acknowledge and update data related to fines and records in internal systems.
  • Address and resolve data queries, ensuring all information is correct and up-to-date.
  • Handle incoming telephone calls, responding to inquiries and providing appropriate assistance or directing calls as necessary.
  • Provide administrative support, including filing, data entry, and document preparation.
  • Ensure compliance with policies, regulations, and procedures related to fines processing.
  • Maintain accurate records and reports related to fines and enforcement.
Requirements
  • BPSS clearance required.
  • Standard DBS check required.
  • Strong attention to detail with high accuracy in data entry.
  • Excellent communication skills, both written and verbal.
  • Ability to handle multiple tasks efficiently and prioritize effectively.
  • Previous office or administrative experience is preferred.
Estimated Salary: £25,000 - £30,000 per annum

This position involves routine office work and requires the ability to manage various tasks simultaneously in a busy office environment. Successful candidates must be comfortable working with confidential data and adhere to strict confidentiality standards.

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