Technical Support Professional
2 days ago
About Our Company
iO Associates - UK/EU is a leading provider of innovative solutions in the UK and EU. We're passionate about delivering exceptional results and making a positive impact on our customers' lives.
Job Description
We're looking for an experienced Technical Support Professional to join our team. As a Technical Support Professional, you'll play a critical role in ensuring the smooth operation of our office systems and providing top-notch technical support to our staff.
Key Responsibilities
- Troubleshoot hardware and software issues for desktops, laptops, tablets, smartphones, and printers.
- Maintain office IT equipment, including installing, configuring, and upgrading devices.
- Set up and configure VPNs, Office 365, and other office systems.
- Monitor and maintain office security systems, including CCTV and access control.
- Perform basic networking tasks, such as cabling and connectivity troubleshooting.
Requirements
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in IT infrastructure support.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Experience with Office 365, VPNs, and in-house systems is a plus.
Estimated Salary
The estimated salary for this role is £38,000-£48,000 per annum, depending on experience.
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