Technical Support Professional

2 days ago


Stockport, Stockport, United Kingdom iO Associates - UKEU Full time

About Our Company

iO Associates - UK/EU is a leading provider of innovative solutions in the UK and EU. We're passionate about delivering exceptional results and making a positive impact on our customers' lives.

Job Description

We're looking for an experienced Technical Support Professional to join our team. As a Technical Support Professional, you'll play a critical role in ensuring the smooth operation of our office systems and providing top-notch technical support to our staff.

Key Responsibilities

  1. Troubleshoot hardware and software issues for desktops, laptops, tablets, smartphones, and printers.
  2. Maintain office IT equipment, including installing, configuring, and upgrading devices.
  3. Set up and configure VPNs, Office 365, and other office systems.
  4. Monitor and maintain office security systems, including CCTV and access control.
  5. Perform basic networking tasks, such as cabling and connectivity troubleshooting.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in IT infrastructure support.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Experience with Office 365, VPNs, and in-house systems is a plus.

Estimated Salary

The estimated salary for this role is £38,000-£48,000 per annum, depending on experience.



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