Quality Assurance Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled Quality Assurance Administrator to join our team at Graphic Packaging International - Europe. As a key member of our Quality department, you will play a vital role in ensuring the highest standards of quality in our products.
Key Responsibilities
- To provide administrative support to the Quality team, ensuring seamless day-to-day operations.
- Manage and control the color pack system, logging and reporting any discrepancies.
- Generate specifications and complete questionnaires as required for customers.
- Conduct internal audits and assist in closing out NCRs.
- Generate NCR and customer complaint documentation, ensuring timely closure.
- Maintain and uphold quality department files and records.
- Quarantine or release finished goods as required.
- Process supplier approval questionnaires.
- Enter training onto the training matrix.
- Liaise with departmental managers regarding document control.
- Collate monthly trends for internal NCRs and customer complaints.
- Support QA staff as needed.
- Investigate root causes, corrective actions, and preventative measures.
- Liaise with finance for customer credits related to quality.
Requirements
- Proficiency in Microsoft Excel, PowerPoint, Outlook, and Word.
- Ability to use business management systems, such as Avante (training will be provided).
- Exceptional attention to detail.
- Ability to take instruction and manage workload effectively.
- Excellent communication skills, with the ability to provide clear written and verbal instructions.
- Able to identify areas of weakness within processes and contribute to finding solutions.
- Highly responsible, reliable, and flexible with a strong work ethic.
- Able to prioritize tasks effectively and adapt to a varied workload.
What We Offer
At Graphic Packaging International - Europe, we value our employees and strive to provide a competitive compensation package that aligns with industry standards.
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