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Retail Deputy Manager

2 months ago


Lichfield, Staffordshire, United Kingdom The Works Full time

About The Works

We're a unique retailer that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilled.

Our Values

We're Crafty, Caring, and Can-do. We believe in creating a workplace where everyone feels valued and empowered to be their best selves.

Job Title: Retail Deputy Manager

We're seeking a highly motivated and experienced Retail Deputy Manager to join our team. As a key member of our store leadership team, you'll play a vital role in driving sales, improving customer experience, and developing our team members.

Key Responsibilities

  • Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away
  • Foster a store atmosphere that's enjoyable, welcoming, and inclusive
  • Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
  • Drive retail commerciality like a boss Striving for fantastic sales and high performance across all KPI's
  • It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect
  • Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings
  • You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris

What We Offer

  • 25% Colleague Discount - Plus, exclusive Double Discount days
  • MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
  • Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service.
  • Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
  • Wagestream - Claim early access to 50% of your wages as you earn them – for when 'life' happens
  • Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works
  • 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more
  • Healthcare Cash Plan – To support your everyday healthcare costs.
  • And loads more – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Why Work with Us?

We're a company that truly cares about our people and our customers. We're passionate about creating a workplace that's inclusive, supportive, and empowering. If you're looking for a role that will challenge you, inspire you, and help you grow, then we'd love to hear from you

How to Apply

Ready to take the next step in your career? Click the link below to apply for this exciting opportunity. We can't wait to hear from you