Live Support Operations Director

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom DWP Digital Full time

Job Summary: We're seeking an experienced IT Service Manager to lead our Data Platforms Team and ensure the smooth operation of all our live services, including performance and reliability.

">

Main Responsibilities: Defining and driving the ITSM strategy for data platforms in DWP, overseeing the well-being of all of our live services, and making key decisions to improve overall performance.

">

Requirements: Excellent leadership skills, experience in IT service management and data platforms, and the ability to drive business outcomes through informed decision-making.

">

What We Offer: A competitive salary, up to £77,740 per annum, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.

">

Why Choose Us? At DWP Digital, we're committed to delivering high-quality data platforms that make a positive impact on people's lives. If you have the skills and experience we're looking for, we'd be delighted to hear from you.

">

Estimated salary range: £74,600 - £84,630



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom i2L Research Full time

    Job Title:Director of OperationsAbout the Role:We are seeking an experienced and motivated Head of Office to lead i2L Research's Northeast Office in Newcastle. This role is integral to our operations, overseeing high-quality agricultural research studies, managing key client accounts, and supporting financial oversight. The successful candidate will play a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom This is an IT support group Full time

    About the RoleAs an Independent Living Specialist, you will play a crucial role in supporting individuals with mental health needs to live fulfilling and independent lives. You will work closely with our clients to identify their strengths and goals, developing personalized support plans that promote their well-being and autonomy.Your expertise in positive...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full time

    Job Overview:Verisure UK is Europe's fastest-growing monitored security company and we continue to strengthen our presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them.Job Description:This is a unique opportunity for an experienced Executive Assistant to join our...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full time

    Job Title: Operations Director LiaisonLocation: Newcastle Upon Tyne, NE12 8BUFull Time, Maternity CoverSalary: £30,000 per annumWorking Hours: 40 hours between Mon – FriHolidays: 21 days plus bank holidaysThis role offers an exceptional opportunity for a skilled professional to join our dynamic Newcastle team as an Operations Director Liaison. This...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HSB Technical Ltd Full time

    IT Operations Director Job OpportunityAbout HSB Technical LtdWe are a leading IT company seeking an experienced IT Operations Director to join our team at HSB Technical Ltd.Key Responsibilities:Lead technical teams to deliver projects on time and within budget.Develop and implement technical strategies to improve efficiency.Requirements:5+ years of...

  • Operations Director

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Recruitment Guy (Pty) Ltd Full time

    Job DescriptionWe are seeking an experienced Operations Director to lead our team in Newcastle. The successful candidate will have a proven track record of managing business operations, staff management, and delegation.Duties & ResponsibilitiesLead the operations team to achieve business objectivesDevelop and implement operational strategies to improve...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Taylor Root Full time

    About the CompanyTaylor Root is a leading multinational business that seeks a seasoned legal professional to join its UK & Ireland leadership team as Executive Director of Legal Operations. Reporting to the Managing Director, the successful candidate will provide comprehensive legal support and strategic direction.About the RoleThe Executive Director of...

  • Operations Director

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom UKund Control Full time

    Job Description**UKund Control is seeking a highly experienced Operations Director to oversee the project lifecycle.** This role requires strong leadership skills, with a focus on client management and building client networks. The ideal candidate will have a deep understanding of managing finances and budgets, as well as promoting an innovative approach to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Talent84 Full time

    About the RoleTalent84 is delighted to be representing our client, a highly successful engineering organisation specialising in large-scale, complex electromechanical products with a global customer base, in their search for a Manufacturing Operations Director. The role has been created due to continued growth and will focus on managing existing daily...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mint People Full time

    We are seeking a highly skilled Culinary Operations Director to join our team at Mint People in Newcastle upon Tyne. This role offers a competitive salary of £41,000 per year.In this position, you will be responsible for overseeing culinary operations, managing catering for golf functions, and driving culinary excellence through creativity and innovation.To...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    About the Role:We are looking for a highly skilled Home Operations Director to join our team in Newcastle upon Tyne. As a key leader in our organization, you will be responsible for overseeing the operations of our Care Homes, ensuring that we deliver high-quality care to our residents.With a strong background in Elderly Dementia care and experience of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Halesgroup Full time

    Independent Living Support WorkerAre you passionate about helping others and making a positive impact on people's lives? Do you have excellent communication skills and a caring nature?About the RoleAs an Independent Living Support Worker with Hales Homecare, you will play a vital role in supporting individuals with different needs to live safely and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Albion Rye Associates Full time

    Job Overview:We are seeking an experienced Director of Apheresis and Infusion Operations to join our team in the UK. The successful candidate will lead the development and implementation of operational strategies for apheresis and infusion activities across the country.About the Role:The Director of Apheresis and Infusion Operations will oversee the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Search Full time

    Live Chat Support Specialist Job DescriptionWe are seeking a highly skilled Live Chat Support Specialist to join our team in Gosforth. The successful candidate will provide exceptional customer service to clients through live chat sessions.The ideal candidate will have experience in live chat customer service and be able to type with 100% accuracy. They will...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Siemens Gas and Power GmbH & Co. KG Full time

    Job OverviewThe Senior Operations Director will lead all aspects of service centres within the Gas Services UK and Ireland regional service unit, ensuring operations align with company standards. This role involves implementing Health, Safety, and Environmental standards, driving a culture of continuous improvement and fostering a proactive approach to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

    At One Utility Bill, we're seeking a highly skilled Customer Support Director to lead our customer service team in Newcastle. As a key member of our leadership team, you'll be responsible for developing and implementing strategies to drive exceptional customer satisfaction and quality assurance.The successful candidate will have previous experience in...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Zachary Daniels Full time

    Job Title: Store Operations DirectorWe are looking for an ambitious Store Operations Director to drive our boutique retail store's success in Newcastle. This role involves leading a high-performing team to achieve exceptional customer satisfaction and sales growth.About Us:We are a dynamic and expanding boutique retail store in Newcastle, recognised for our...

  • Operations Director

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Talent Hub Full time

    About The Talent Hub">The Talent Hub is a leading recruitment agency specialising in placing exceptional professionals within the care sector.We are currently seeking an experienced Operations Director to join our team, overseeing daily operations and ensuring the efficient delivery of high-quality care services.Salary: £60,000 per yearThis strategic and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom XPS Pensions Full time

    Pension Administration Team LeadXPS Pensions is a leading UK consulting and administration business specialising in the pensions and insurance sectors. We provide pensions administration for over one million members and offer advisory services to schemes and corporate sponsors.The Head of Application Support will oversee the application support team,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hitachi Construction Machinery Full time

    About the PositionHitachi Construction Machinery (UK) has partnered with Hayes Engineering & Manufacturing to find an Operations Director for their Newcastle, UK sites. As Operations Director, you will be responsible for overseeing all customisation activities at our manufacturing sites, ensuring maximum efficiency, timely production, and quality...