Insurance Industry Leader

2 weeks ago


Retford, Nottinghamshire, United Kingdom PIB Insurance Brokers Full time

We are seeking a seasoned Industry Leader to spearhead our Retford office team. Your primary responsibility will be to oversee account handlers, ensuring seamless customer service, meeting key performance indicators, and achieving development goals.

  • Maintain a professional working diary to guarantee timely renewals.
  • Analyze and report on customer outcome KPIs and regulatory requirements using Management Information.
  • Perform regular performance reviews and maintain data integrity.
  • Pursue continuous professional development and stay updated on PIB policies and procedures.
  • Motivate team members to adhere to procedures and policies.
  • Conduct interviews for new starters while promoting FCA compliance.
  • Demonstrate exceptional time management and communication skills.
  • Able to analyze and interpret management information.
  • Familiar with the commercial insurance market and broking industry.


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