Retail Experience Manager

1 day ago


Inverness, Highland, United Kingdom Arnold Clark Full time

As a Retail Experience Manager at Arnold Clark Hyundai, you will play a crucial role in delivering exceptional customer experiences in a busy branch. Your primary responsibilities will include handling customer requirements, liaising with the workshop, and maintaining accurate customer records. The estimated salary for this role is £32,000 - £40,000 per year.

Job Overview:

You will be responsible for ensuring that every customer interaction is positive and memorable, while also meeting sales targets and maintaining accurate customer records. The ideal candidate will have great customer service skills, computer literacy, and strong organisational abilities.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer queries and resolving issues promptly
  • Liaise with the workshop team to ensure efficient service delivery
  • Maintain accurate customer records to meet quality standards

Benefits:

  • Holiday allowance
  • Retail discounts


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