IT Hardware Support Specialist
4 days ago
Job Overview
We are seeking a highly skilled IT Hardware Support Specialist to join our team in Southampton. As a Field Service Engineer, you will be responsible for providing maintenance and support for field-based clients and on-site support for clients' IT hardware services.
Salary & Benefits
- A competitive salary package ranging between £23,000 to £26,000 based on experience, plus car hours and business mileage fuel card.
- 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays.
- Full training provided as part of a robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available.
- Car allowance and business mileage fuel card.
- Flexible benefits package that aims to offer something for everyone.
- GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics.
- 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme.
- To give back to the community and in support of our global ESG programme, you'll be given 1-day paid leave to participate in local volunteering projects.
- Company Pension Scheme, plus life assurance, and private medical cover after 12 months.
- Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme.
Key Responsibilities
- You will provide maintenance and support for field-based clients, and on-site support for clients IT hardware services.
- You will be responsible for all tasks completed in line with company technical and quality standards and procedures.
- Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided.
- Attendance to all incidents/requests as directed by the Customer Incident Centre is required as per your engineering work instruction guidelines.
- Ability to be customer focused, and courteous in a professional and sensible manner.
- Ensure assigned incidents are monitored, updated, and progressed in a timely manner.
- You will be expected to train, coach, and support our Junior Field Service Engineers, using your areas of technical expertise and experience.
- Coordination between clients and vendors is crucial, and you must ensure resolutions to problems are managed within timescales and appropriately.
- Knowledge and ability to resolve hardware issues and basic software problems.
Requirements
- A full UK driving license and access to a car.
- Will undergo a Baseline Personnel Security Standard check.
- Strong understanding of IT systems and environments.
- Strong customer service skills, with an analytical and problem-solving mindset.
- Qualifications in the following would be beneficial to your application: Dell/Other vendor certification to enterprise level or above Previous experience in a data centre and/or smart space technology is advantageous. MSCE certification Manufacturer Enterprise server certification SAN Server CompTIA A+ Network+/CCNA.
-
Desktop Support Specialist
3 weeks ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeExperienced Desktop Support Specialist WantedThe Charalle Group seek an IT Desktop Support professional to join our IT Support Team. This role provides second line support to our business operations teams, ensuring our IT systems, infrastructure, and applications run smoothly.Key Responsibilities:Provide technical support for virtual desktop environments...
-
Technical IT Support Specialist
2 days ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeTop 100 Law Firm in Southampton Seeks Experienced Desktop EngineerWe are a leading law firm based in the heart of Southampton, seeking an experienced IT desktop support specialist to join our IT support team. This role provides second-line support to our business operations teams to ensure that our IT systems, infrastructure, and applications operate...
-
Support and Care Specialist
5 days ago
Southampton, Southampton, United Kingdom Victim Support Full timeWe are seeking a highly skilled and compassionate Support and Care Specialist to join our team in Hampshire & Isle of Wight. The successful candidate will be responsible for delivering high-quality support services to victims of crime, working closely with local partners to provide comprehensive care.About the Role:Develop and implement tailored safety and...
-
IT Desktop Support Specialist
4 weeks ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeDesktop Support Technician RoleTHE CHARALLE GROUP is seeking an experienced IT Desktop Support Specialist to join their IT Support Team. This role provides 2nd line support to our business operations teams to ensure that our IT systems, infrastructure, and applications are operating in a way that allows people to do their best work.Core Duties will...
-
Technical Support Specialist
1 month ago
Southampton, Southampton, United Kingdom https:www.energyjobline.comsitemap Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at a fast-growing technology company. As a Second Line Engineer, you will provide exceptional technical support to our expanding customer base, resolving issues and collaborating with other teams to enhance service delivery.Key Responsibilities:Providing technical support to...
-
Technical Support Specialist
3 weeks ago
Southampton, Southampton, United Kingdom Spectrum It Recruitment Limited Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team at Spectrum IT Recruitment Limited. As a Technical Support Specialist, you will be responsible for providing technical support to external customers, resolving incidents, problems, and requests in a timely and efficient manner.Key...
-
IT Support Specialist
4 weeks ago
Southampton, Southampton, United Kingdom THE CHARALLE GROUP Full timeDesktop Engineer - 2nd Line SupportThe Charalle Group is seeking an experienced IT Desktop Support Engineer to join their IT Support Team. This role provides 2nd line support to business operations teams to ensure that IT systems, infrastructure, and applications are operating effectively.Core duties will include:Virtual desktop environments (Citrix) –...
-
IT Support Specialist
1 month ago
Southampton, Southampton, United Kingdom ITDev Full timeIT Support TechnicianAre you passionate about technology and eager to learn? We're looking for a skilled IT Support Technician to join our team at ITDev.As a key member of our IT team, you'll be responsible for providing first-line technical support to our staff, ensuring that our systems and equipment are running smoothly and efficiently.Key...
-
Electronics Design Specialist
4 weeks ago
Southampton, Southampton, United Kingdom Octagon Group Full timeWe are seeking an Electronics Design Specialist to support the design, development, and verification of new components, products, and systems. As an Electronics Design Specialist, you will work on analogue and digital electronic design and PCB development.The ideal candidate will have experience in hardware/electronic circuit design, analogue and digital...
-
Technical Support Specialist
4 weeks ago
Southampton, Southampton, United Kingdom Vallum Associates Full timeJob SummaryVallum Associates is seeking a skilled Technical Support Engineer to join our team. The ideal candidate will have experience in Active Directory scripting, knowledge of Microsoft products, and strong troubleshooting skills.Key ResponsibilitiesProvide user support for hardware, software, and infrastructure-related issuesDevelop and maintain...
-
IT Support Specialist
3 weeks ago
Southampton, Southampton, United Kingdom Benefex Limited Full timeRole OverviewAs an IT Support Engineer at Benefex Limited, you will be the first point of contact for both in-person and remote users, providing technical assistance for the business and day-to-day IT issues. Your expertise will be crucial in supporting and troubleshooting hardware equipment, including projectors, microphones, laptops, and video...
-
Cloud Automation Specialist
5 days ago
Southampton, Southampton, United Kingdom IT Full timeWe are seeking a skilled Cloud Automation Specialist to join our IT team in Southampton. This role will involve designing and implementing automated solutions to improve business processes across the organisation.As a Cloud Automation Specialist, you will work closely with stakeholders to understand their needs and develop tailored solutions that drive...
-
Power Platform Automation Specialist
4 weeks ago
Southampton, Southampton, United Kingdom IT Full timeAbout the RoleWe are seeking a highly skilled technical specialist to join our IT team in Southampton. As a Power Platform Automation Specialist, you will be responsible for identifying and automating complex manual processes, improving efficiency and reducing errors.About YouYou will have a strong background in the Power Platform space, with experience in...
-
Senior Hardware Systems Engineer
4 weeks ago
Southampton, Southampton, United Kingdom Leonardo Full timeProgram Overview:Leonardo's 12-month Graduate Programme is an exceptional opportunity for talented individuals to join our team and embark on a journey of professional growth and development.As a Graduate Hardware Engineer, you will be part of a dynamic and innovative team that provides day-to-day guidance and on-the-job training, introducing you to test...
-
Southampton, Southampton, United Kingdom Leonardo SpA Full timeJob OverviewWe are seeking a highly skilled Technical Field Services Expert to join our Supportability Engineering Section. The ideal candidate will possess a strong engineering background covering electronics, hardware, software, and safety.The role involves acting as the engineering interface between design engineers and customers/external stakeholders,...
-
Technical Automation Specialist
7 days ago
Southampton, Southampton, United Kingdom IT Full timeThe National Oceanography Centre (NOC) is seeking a highly skilled Technical Automation Specialist to join our Database, Web & Information Services team in IT.About the RoleWe are looking for an expert who can design and implement automated solutions to improve business processes across the organisation. As a key member of our IT team, you will work closely...
-
Power Platform Automation Specialist
4 weeks ago
Southampton, Southampton, United Kingdom IT Full timeAbout the RoleWe are seeking a highly skilled technical specialist to join our IT team and drive business process improvements across the organisation through automation.The successful candidate will be responsible for untangling complex manual processes and producing automated solutions, working closely with stakeholders to identify their needs and build...
-
Product Development Specialist
1 month ago
Southampton, Southampton, United Kingdom Specialist Sports Full timeSpecialist Sports Ltd is a leading sporting goods agency offering innovative solutions to performance sports brands. As a Product Development Specialist, you will play a critical role in driving the creation process of market-leading products.The successful candidate will lead the development process of Specialist Sports Creation business, responsible for...
-
Power Platform Automation Specialist
4 weeks ago
Southampton, Southampton, United Kingdom IT Full timeAbout the RoleWe are seeking a skilled technical specialist to join our IT team in Southampton. As a Power Platform Developer, you will be responsible for driving business process improvements across the organisation through automation.You will possess strong stakeholder management and customer service skills to liaise with our core customers, identify their...
-
Senior Technical Specialist
1 day ago
Southampton, Southampton, United Kingdom Leonardo Full timeJob Title: Senior Technical SpecialistEstimated Salary: £60,000 - £80,000 per annumAbout the RoleWe are seeking a skilled Field Service Professional to join our Supportability Engineering Section. As a technical expert, you will provide critical support to our customers and partners, ensuring the successful deployment and operation of our products.You will...