Senior Account Manager
1 month ago
At RocketMill, we're passionate about delivering exceptional results for our clients. As a Senior Account Manager, you'll play a pivotal role in shaping the digital elements of customer journeys, integrating strategy, advertising, paid media, SEO, and content with UX and design.
As a member of our Client Leadership team, you'll champion the integration of our service lines under RocketMill's planning framework, Total Performance. You'll work closely with our internal teams to deliver client projects and campaigns, leveraging your expertise to proactively make recommendations on improvements and new service lines.
Key Responsibilities:
- Brief internal teams on client objectives and strategies
- Establish an integrated roadmap of activity to drive results
- Maintain client status sheets to ensure seamless communication
- Ensure quality of RocketMill outputs and alignment to client briefs and strategy
- Define and ensure teams work to a pre-defined communication and delivery cadence
- Project manage the account to deliver exceptional results
- Build strong relationships with day-to-day client contacts
- Contribute to marketing collateral and new business pitches
- Support Account Director and Client Partner in client maintenance and growth
Essential Skills:
- Previous agency experience or equivalent marketing client-side experience
- Knowledge of paid media – PPC, Paid Social, and Programmatic
- A well-rounded digital marketing skillset with a basic understanding of all channels
- Experience of managing a portfolio of accounts
- Excellent communicator, internally and externally
- Excellent multi-tasker who can deliver in a fast-paced and vibrant environment
Desirable Skills:
- Experience of working on new business proposals and pitches
- Knowledge of Google Analytics
- Understanding of billing, resourcing, and pipeline platforms and processes
The Interview Process:
- Mood music – initial call or coffee
- Getting serious – first interview and competency test
- The finale – an interview with a senior member of the team
- The job's yours
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