Senior Account Manager

1 month ago


Brighton, Brighton and Hove, United Kingdom Tillo Inc Full time
Senior Account Manager

At Tillo Inc, we're seeking a seasoned Senior Account Manager to join our Commercial team. As a key member of our team, you'll be responsible for providing exceptional customer service to our existing customers, while also identifying opportunities to grow their accounts and increase revenue.

We're looking for a proactive and self-motivated individual with a proven track record in account management, ideally within the rewards & incentives industry. Your strong negotiation skills, ability to build strong working relationships, and excellent communication skills will be essential in this role.

About the Role

  • Support our existing customers, delivering a gold standard level of customer service
  • Grow existing accounts by offering additional services that are relevant and of interest to customers
  • Work as a link between our technical teams and customers
  • Provide feedback from customers, ensuring it is picked up internally by the right people

What We Offer

  • 26 days annual leave plus Bank Holidays
  • Annual Bonus Scheme
  • Designated Shares Options for all employees
  • Private healthcare
  • Enhanced Family Leave Policy
  • Quarterly staff engagement surveys - to listen and act on the employee voice.
  • Regular employee wellbeing activities, including company lunches and away days where we do everything from helping local charities to traditional team building activities
  • Retail discounts
  • Raising money for a charity outside of work? We'll match your donation with our charitable matching contribution
  • Well-stocked drinks fridge and snack cupboards
  • Cycle to work scheme


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