Senior Account Manager

3 weeks ago


Brighton, Brighton and Hove, United Kingdom RocketMill Full time
Job Title: Senior Account Manager

At RocketMill, we're passionate about delivering exceptional results for our clients. As a Senior Account Manager, you'll play a pivotal role in championing the integration of our service lines under our planning framework, Total Performance.

Key Responsibilities:
  • Brief internal teams to ensure seamless project execution
  • Establish an integrated roadmap of activity to drive client success
  • Maintain client status sheets to track progress and identify areas for improvement
  • Ensure quality of RocketMill outputs and alignment to client briefs and strategy
  • Define and ensure teams work to a pre-defined communication and delivery cadence
  • Project manage the account to deliver exceptional results
  • Build strong relationships with day-to-day client contacts to drive client satisfaction
  • Contribute to marketing collateral to showcase our expertise
  • Support Account Director and Client Partner in client maintenance and growth
  • Contribute to new business pitches to drive revenue growth
  • Contribute to wider agency initiatives to drive innovation and excellence
Essential Skills:
  • Previous agency experience or equivalent marketing client-side experience
  • Knowledge of paid media – PPC, Paid Social and Programmatic
  • A well-rounded digital marketing skillset with a basic understanding of all channels
  • Experience of managing a portfolio of accounts
  • Excellent communicator, internally and externally
  • Excellent multi-tasker who can deliver in a fast-paced and vibrant environment
Desirable Skills:
  • Experience of working on new business proposals and pitches
  • Knowledge of Google Analytics
  • Understanding of billing, resourcing and pipeline platforms and processes
Interview Process:
  • Mood music – initial call or coffee
  • Getting serious – first interview and competency test
  • The finale – an interview with a senior member of the team
  • The job's yours


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