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Hospitality Assistant

2 months ago

London, Greater London, United Kingdom Great Ormond Street Hospital Full time
About the Role

We are seeking a highly skilled and experienced Hospitality Assistant to join our Patient Services team at Great Ormond Street Hospital. As a key member of our team, you will be responsible for delivering exceptional customer service to our international and private patient families.

Main Responsibilities:

  • Provide high-quality catering, hospitality, and housekeeping services to our patients and their families.
  • Work collaboratively with our clinical team to ensure seamless delivery of services.
  • Develop and implement service improvements to enhance the patient experience.
  • Manage conflicting priorities and maintain a flexible approach to meet the needs of our patients and staff.

Requirements:

  • Previous experience in customer care in hotel services, hospitals, residential homes, or schools.
  • Excellent communication and interpersonal skills.
  • Ability to multitask effectively and remain calm under pressure.
  • Knowledge of good health and safety practice and basic practices that prevent the risk of fire.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.

About Us:

Great Ormond Street Hospital is a world-renowned children's hospital committed to providing exceptional care to our patients and their families. We are proud to be a diverse and inclusive employer, fostering a culture of respect and equality.