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Customer Service Representative

2 months ago

Ryeish Green, United Kingdom Leisure (Operations) Full time

We are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people, and we're looking for a talented individual to join our team at Places Leisure.

As a Reception and Customer Service professional, you will be the first point of contact for our members and customers. You will be responsible for delivering exceptional customer service, promoting our services, and ensuring a positive experience for everyone who visits our centers.

We're looking for someone who is passionate about delivering first-class customer service, has excellent communication skills, and is able to work in a fast-paced environment. If you're a motivated and proactive individual who is eager to learn and develop your skills, we'd love to hear from you.

As a member of our team, you will have access to ongoing training and development opportunities, including customer service and sales training. You will also be part of a dynamic and supportive team that is committed to making a difference in our communities.

Some of the key responsibilities of this role include:

  • Providing exceptional customer service to our members and customers
  • Promoting our services and products to increase sales and revenue
  • Managing daily operational tasks with strong execution and confidence
  • Being an advocate for the benefits of physical activity and contributing to our mission
  • Using sales tools and techniques to achieve sales targets

We offer a comprehensive benefits package, including a bonus scheme, full health and fitness membership, flexible working, and access to ongoing personal learning and development. We're a large, diverse, and ambitious business that is committed to making a positive impact in our communities.