Luxury Room Service Attendant

6 days ago


London, Greater London, United Kingdom The Ritz London Full time

The Ritz London: A Premier Destination for Excellence

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Located in the heart of London, The Ritz London offers a luxurious experience with world-renowned amenities and exceptional service. As a member of our team, you will be part of a dynamic environment that fosters growth and development.

Room Service Night Waiter/Waitress Role Overview

We are seeking a highly motivated and dedicated individual to join our Room Service team as a Night Waiter/Waitress. This role requires attention to detail, excellent communication skills, and a passion for delivering exceptional customer experiences.

Main Responsibilities:

  • Prepare and deliver food and beverage orders to guest rooms
  • Maintain a high level of customer satisfaction through prompt and efficient service
  • Work collaboratively with colleagues to ensure seamless room service operations

Requirements and Qualifications:

  • Relevant experience in a 5* property is desirable
  • Excellent customer service skills and attention to detail
  • Possess the ability to work under pressure and have strong organisational skills
  • Great command of the English language, both spoken and written

Benefits Package:

  • Competitive salary within the luxury London hotel sector (£25,000 - £30,000 per annum)
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning & Development opportunities
  • Employee discount scheme for Ritz goods and external providers
  • Free laundry service for tailored uniform
  • Complimentary meals on duty
  • Social events and activities
  • Season ticket loan
  • CODE Hospitality App
  • Wellness treatments: massage, chiropody and more
  • Pension scheme
  • Employee mental health assistance helpline
  • Employee Introductory Scheme (£600)
  • Training Fund Assistance

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