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Experienced Retail and Admissions Manager

1 month ago

London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time

Job Overview:

The nationalmuseums.org - Jobboard is seeking an Experienced Retail and Admissions Manager to join our team. The successful candidate will be responsible for managing the retail and admissions operation at IWM London or HMS Belfast, depending on branch preference.

About the Role:

This role offers a unique opportunity to work in a dynamic and fast-paced environment, driving sales and profit while delivering exceptional customer service. You will work closely with the management team to ensure every retail and admissions assistant delivers outstanding results, meets key performance indicators, and follows up on performance issues in a timely manner.

Main Responsibilities:

  • Manage the retail and admissions operation, including staff supervision and performance management.
  • Develop and implement strategies to drive sales and profit, improve customer experience, and enhance the overall retail and admissions offer.
  • Collaborate with the marketing team to promote products and services, and develop effective merchandising and visual displays.
  • Maintain accurate records and reports, including sales data, customer feedback, and staff performance metrics.

What We Offer:

We offer a competitive salary of £45,000-£60,000 per annum, depending on experience, as well as a range of benefits, including:

  • A comprehensive training program to support your professional development.
  • A generous holiday allowance and pension scheme.
  • Opportunities for career advancement within the organization.

Requirements:

To be considered for this role, you will need:

  • A degree in Business Administration, Marketing, or a related field.
  • Proven experience in retail and admissions management, preferably in a museum or cultural institution setting.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a supporting statement outlining your qualifications and experience.