Reservations Team Lead
3 weeks ago
Reservations Supervisor Role
The Roseate Edinburgh Ltd, a luxurious boutique hotel located in the heart of Edinburgh, is seeking a skilled Reservations Supervisor to join their team. As a Reservations Supervisor, you will be responsible for overseeing the accuracy of room blocks, reservations, and group market codes.
Main Responsibilities:
- Communicate company values and culture to new employees.
- Review and implement new Reservations procedures.
- Process all reservation requests, changes, and cancellations received by phone or mail.
- Verify availability of room type and rate.
- Provide efficient, friendly, and professional service to all guests.
- Explain guarantee, special rate, and cancellation policies to callers and accommodate special requests.
- Answer questions about property facilities and services.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Troubleshoot, resolve, and document guest issues and concerns.
The ideal candidate must demonstrate genuine dedication and commitment to consistent quality in our products and services. Previous Front Office/Reservation experience is required, and the right attitude and flair to work in this special hotel are essential.
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Reservations Team Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full timeReservations Supervisor RoleThe Roseate Edinburgh, a luxurious boutique hotel, is seeking a skilled Reservations Supervisor to join its vibrant team. As a key member of the Front Office, you will be responsible for overseeing the accuracy of room blocks, reservations, and group market codes.Main Responsibilities:Communicate company values and culture to new...
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Reservations Team Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full timeReservations SupervisorThe Roseate Edinburgh Ltd is seeking a skilled and experienced Reservations Supervisor to join their team. This role will oversee the accuracy of room blocks, reservations, and group market codes, ensuring seamless operations and exceeding guest expectations.Main Responsibilities:Communicate company values and culture to new employees,...
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Reservations Team Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full timeReservations SupervisorThe Roseate Edinburgh Ltd is seeking a skilled Reservations Supervisor to join our team. As a key member of our Front Office team, you will be responsible for overseeing the accuracy of room blocks, reservations, and group market codes.Main Responsibilities:Communicate company values and culture to new employees.Review and implement...
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Reservations Coordinator
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Reservations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeReservations Executive Job DescriptionThe Scotsman Hotel is seeking a highly skilled Reservations Executive to join our team in Edinburgh. As a key member of our Revenue & Sales office, you will be responsible for providing exceptional customer service and ensuring seamless guest experiences.Main Responsibilities:Process, amend, and update bookings as...
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Reservations Supervisor
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full timeReservations SupervisorThe Roseate Edinburgh Ltd is seeking a skilled Reservations Supervisor to join our team. As a key member of our Front Office team, you will be responsible for ensuring seamless guest experiences and maximizing revenue through efficient reservation management.Main Responsibilities:Oversee the accuracy of room blocks, reservations, and...
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Reservations Coordinator
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Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeJob Title: Reservations ExecutiveJob Summary:We are seeking a highly skilled Reservations Executive to join our team at The Scotsman Hotel. As a key member of our Revenue & Sales office, you will be responsible for processing, amending, and updating bookings, as well as responding to guest requests in a prompt and professional manner.Main Responsibilities:*...
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Reservations Supervisor
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Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full timeReservations SupervisorThe Roseate Edinburgh Ltd is seeking a skilled Reservations Supervisor to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our reservations system, providing exceptional customer service, and contributing to the overall success of our hotel.Main...
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Reservations Supervisor
1 month ago
Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full timeReservations SupervisorThe Roseate Edinburgh Ltd is seeking a skilled Reservations Supervisor to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our reservations system, providing exceptional customer service, and contributing to the overall success of our hotel.Main...
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Reservations Coordinator
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Reservations Coordinator
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Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeAbout the Role:The Scotsman Hotel is seeking a skilled Reservations Executive to join our Revenue & Sales office in Edinburgh. As a key member of our team, you will be responsible for processing, amending, and updating bookings via telephone and email.Main Responsibilities:Process and update bookings as required, ensuring accurate and timely communication...
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Reservations Coordinator
3 weeks ago
Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full timeRole OverviewThe Scotsman Hotel is seeking a skilled Reservations Executive to join our Revenue & Sales office in Edinburgh. As a key member of our team, you will be responsible for processing, amending, and updating bookings via telephone and email.Main ResponsibilitiesProcess and update bookings as required, ensuring accurate and timely communication with...
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