Night Shift Hotel Manager Role

2 days ago


Cheltenham, Gloucestershire, United Kingdom Austin Fraser Full time
Hotel Night Supervisor Job Description

Austin Fraser is currently seeking a highly motivated and organized individual to fill the role of Hotel Night Supervisor at one of our luxury hotels in the Cotswolds.

As a Night Supervisor, you will play a vital role in maintaining the highest standards of customer service and ensuring the smooth operation of the hotel during nighttime hours.

Key Responsibilities
  1. Ensuring the efficient operation of night shifts, including managing staff, handling guest issues, and maintaining health and safety standards.
  2. Coordinating food and beverage services, including ordering, preparation, and presentation.
  3. Preparing the front of house for the next day, including cleaning, restocking, and setting up necessary equipment.
  4. Assisting with guest emergencies, such as lost keys or medical issues.
  5. Maintaining accurate records of inventory, supplies, and maintenance requirements.

To be successful in this role, you will need excellent communication skills, a keen eye for detail, and the ability to work well under pressure. You should also be knowledgeable about hotel operations, have experience in a similar role, and be willing to learn and adapt to new situations.

Requirements and Benefits
  • Minimum 2 years' experience in a luxury hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including nights and weekends.
  • Knowledge of hotel operations, including room management and food and beverage services.
  • Live-in accommodation available if required.

Salary: £29,000 + service charge of approximately £2,500 per year.



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