Hotel Night Operations Manager

8 hours ago


Cheltenham, Gloucestershire, United Kingdom HTE Recruitment Full time
Company Overview
HTE Recruitment is seeking an experienced Night Supervisor to join our esteemed clients' team in the picturesque Cotswolds. This luxury hotel offers a unique opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.

This role plays a pivotal part in ensuring the smooth running of the hotel during nighttime hours, focusing on health and safety standards, guest satisfaction, and operational efficiency. If you're driven by a commitment to excellence and have a flair for leadership, we invite you to apply.

Salary: GBP 29,000 + service charge (approximately GBP 2,500 annually), making it an attractive package for those with a passion for hospitality. Live-in accommodation is available for those willing to relocate to this beautiful region.

Key Responsibilities:
  • Oversee the hotel's day-to-day operations during night shifts, guaranteeing seamless transitions between teams.
  • Respond promptly to guest emergencies while maintaining high standards of customer care.
  • Monitor food orders and manage front-of-house preparations for the next day, adhering to quality control measures.
  • Maintain optimal health and safety standards, keeping staff and guests safe at all times.

Requirements:
  1. A background in luxury hospitality, preferably within similar environments.
  2. Familiarity with food and beverage operations, including inventory management and stock control.
  3. Exceptional communication skills, enabling effective collaboration with colleagues and providing top-notch customer service.
  4. The ability to drive in case of emergencies, as this is an essential requirement for the role.


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