Hotel Operations Manager

6 days ago


Cheltenham, Gloucestershire, United Kingdom Fashion Jobs Full time
Fashion Jobs

Accommodation Office Team Leader

Job Summary

The Accommodation Office Team Leader is responsible for overseeing the daily operations of our hotel’s accommodation services. This role requires strong leadership and management skills, as well as excellent communication and problem-solving abilities.

About Fashion Jobs

We are a leading fashion retailer with a focus on providing exceptional customer service and creating a unique shopping experience. Our team is passionate about delivering outstanding results and we are committed to supporting our employees in their career development.

Responsibilities
  1. Leadership and Management: Collaborate with the rest of the management team to support the daily running of the store, ensuring seamless operations and effective communication among teams.
  2. Commercial Planning and Stock Management: Responsible for an allocated section or department of your store, including commercial planning, stock management, planograms, creating visual impact, and driving sales.
  3. Motivation and Coaching: Motivate and coach your team to provide an exceptional store environment and customer experience while optimizing sales.
  4. Personal Development: Drive your own development by taking advantage of our digital learning, apprenticeships, and career pathways, seeing yourself grow in a supportive place powered by our people.
Requirements
  1. Leadership Experience: Leadership experience and coaching skills – ability to influence your team to communicate, engage, and challenge while keeping the customer at the forefront of your actions.
  2. Performance Driver: Driver of performance through commercial awareness and talent development.
  3. Relationship Building: Focus on building strong relationships to enhance employee culture and well-being.
Compensation

Estimated salary: £35,000 - £40,000 per annum, dependent on experience.

Benefits
  • An annual leave allowance of 31 days.
  • A pension scheme.
  • A job share contract with flexible working hours.

  • Hotel Service Manager

    2 weeks ago


    Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa Full time

    Job Overview:We are seeking a highly skilled and dedicated Hotel Service Manager to join our team at The Greenway Hotel & Spa.The successful candidate will be responsible for overseeing the Brasserie service during their shift, allocating daily duties to the team, and supporting the drive and improvement of products, service, and standards.About the...


  • Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    Housekeeper Opportunity at Queens HotelQueens Hotel is seeking a skilled Housekeeper to provide exceptional customer service in a luxurious setting. As a Housekeeper, you will be responsible for ensuring that guest rooms and public areas are clean, comfortable, and well-maintained.About the RoleThis is a fantastic opportunity for someone who enjoys working...


  • Cheltenham, Gloucestershire, United Kingdom Eden Hotel Collection Full time

    About the RoleWe are seeking a highly skilled and experienced Spa Manager to join our team at Eden Hotel Collection. As a key member of our spa team, you will be responsible for leading the day-to-day operations of our luxury spa, ensuring exceptional guest experiences, and driving sales and revenue growth.Key ResponsibilitiesOversee the reception desk,...


  • Cheltenham, Gloucestershire, United Kingdom Hotel Du Vin Full time

    At Hotel Du Vin, we're passionate about delivering exceptional guest experiences and building a team that shares our vision. As a Hospitality Team Member, you'll play a vital role in ensuring our guests feel welcome and valued.We're offering an attractive rate of pay, £11.95 per hour, plus generous company benefits, training, and development opportunities....


  • Cheltenham, Gloucestershire, United Kingdom Eden Hotel Collection Full time

    We're seeking an exceptional individual to join our team as a Hotel Brasserie Service Supervisor.About the Role:As a Hotel Brasserie Service Supervisor, you will be responsible for overseeing the Brasserie service during your shift. You will allocate daily duties to the team, ensuring they are motivated and working towards delivering exceptional customer...


  • Cheltenham, Gloucestershire, United Kingdom Malmaison Full time

    Maintenance Assistant Job DescriptionWe are seeking a skilled Maintenance Assistant to join our team at Malmaison Cheltenham. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our facilities and providing excellent service to our guests.Key Responsibilities:Carry out a wide range of painting and...


  • Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time

    **About the Role**At The Greenway Hotel & Spa, Cheltenham, we are seeking a highly motivated and experienced Assistant Spa Manager to join our luxurious spa team.Key Responsibilities:As Assistant Spa Manager, you will be responsible for overseeing the day-to-day operations of the spa, including managing the reception desk, diary management, and leading a...

  • Linen Coordinator

    4 weeks ago


    Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    About the RoleWe are seeking a skilled Linen Porter to join our team at Queens Hotel, a luxury hotel in the heart of the Cotswolds. As a Linen Porter, you will play a crucial role in ensuring the smooth operation of our hotel's linen service.Key ResponsibilitiesDeliver and manage linen for guest rooms and public areasAnticipate the needs of the housekeeping...

  • Hotel Receptionist

    4 weeks ago


    Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time

    **We are committed to delivering exceptional guest experiences**As a Receptionist at The Greenway Hotel & Spa, Cheltenham, you will play a vital role in shaping our guests' first and last impressions.From the moment they arrive, you will be the first point of contact, providing a warm welcome and setting the tone for their stay. Your excellent communication...

  • Linen Porter

    4 weeks ago


    Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    At Queens Hotel, we are seeking a skilled Linen Porter to join our team. As a key member of our housekeeping operations, you will be responsible for delivering and managing linen for guest rooms and public areas.Key Responsibilities• Anticipate the needs of the housekeeping team and guests, ensuring prompt and efficient service.• Maintain a professional...


  • Cheltenham, Gloucestershire, United Kingdom Hotel Du Vin Full time

    Receptionist Role SummaryWe are seeking a friendly and enthusiastic Receptionist to join our team at Hotel Du Vin.This role is ideal for individuals who enjoy interacting with people and providing excellent customer service.Main Responsibilities:Providing a warm welcome to guests and ensuring their stay is comfortable and enjoyable.Managing front desk...


  • Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    About the Role:We are seeking a detail-oriented and friendly Housekeeping Ambassador to join our team at Queens Hotel. As a Housekeeping Ambassador, you will be responsible for maintaining the highest standards of cleanliness and presentation in our guest bedrooms and public areas.Key Responsibilities:Clean and maintain guest bedrooms and public areas,...


  • Cheltenham, Gloucestershire, United Kingdom Eden Hotel Collection Full time

    Key Responsibilities:As a Brasserie Supervisor at Eden Hotel Collection, you will be responsible for overseeing the Brasserie service during your shift. This includes allocating daily duties to the team, maintaining a motivated and organized department, and supporting the drive for product improvement, service excellence, and high standards.Key Skills and...


  • Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    Our OpportunityWe are seeking a warm and caring individual to join our housekeeping team at Queens Hotel, one of the first purpose-built hotels in Europe. The successful candidate will have a professional and welcoming approach, with excellent organisational skills and time management.About YouYou will have previous housekeeping experience, and be able to...

  • Hotel Manager

    3 days ago


    Cheltenham, Gloucestershire, United Kingdom Premier Inn Full time

    Food Service Professional OpportunityWe're seeking a highly skilled and experienced Hotel Chef to join our team at Premier Inn Cheltenham Town Centre. As a key member of our kitchen team, you'll play a vital role in delivering high-quality food and excellent customer service.In this role, you'll work closely with our chefs and restaurant staff to ensure...


  • Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    About the RoleWe are seeking a skilled and friendly Housekeeping Associate to join our team at Queens Hotel. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest bedrooms and public areas.Key ResponsibilitiesClean and maintain guest bedrooms and public areas to the highest...

  • Receptionist

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom Hotel Du Vin Full time

    Receptionist Opportunity at Hotel Du VinWe are seeking a charismatic and energetic Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a seamless...


  • Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    At Queens Hotel, we're looking for a skilled Luxury Linen Coordinator to join our team. In this role, you'll be responsible for delivering and managing linen for guest rooms and public areas.This is a physical and hands-on position that requires strong organizational skills and time management. You'll need to anticipate the needs of our housekeeping team and...


  • Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

    About the RoleWe are seeking a warm and caring individual to join our housekeeping team as a Room Attendant. This is a fantastic opportunity to work at the heart of our business, ensuring that our guest bedrooms and public areas are clean and welcoming.Key ResponsibilitiesClean and maintain guest bedrooms and public areas to a high standardAnticipate and...


  • Cheltenham, Gloucestershire, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time

    Role OverviewWe are seeking an experienced Spa Manager to join our team at The Greenway Hotel & Spa, Cheltenham.Job DescriptionAs a key member of our spa team, you will be responsible for the day-to-day operations of our luxurious spa facilities. This includes managing the reception desk, diary management, and overseeing the team of therapists,...