Luxury Hotel Operations Manager

2 days ago


Cheltenham, Gloucestershire, United Kingdom HTE Recruitment Full time

As a seasoned hospitality professional, we are seeking an experienced Night Supervisor to join our team at the picturesque Cotswolds. Located in a tranquil setting, our luxury hotel offers an exceptional experience for discerning guests.

About the Role:

The successful candidate will be responsible for ensuring seamless night operations, managing late check-ins, and providing exceptional guest service.

Responsibilities:
  • Ensure smooth operation of hotel night shifts.
  • Manage food orders, night bar drinks, and other essential tasks with precision.
  • Prepare front-of-house areas for the next day.
  • Respond promptly to guest emergencies while maintaining high health and safety standards.
Requirements:
  • Proven experience in luxury hospitality, with a strong background in food and beverage operations.
  • Excellent communication skills and a genuine passion for delivering exceptional customer service.
  • Able to handle guest requests, demonstrate problem-solving skills, and remain calm under pressure.
  • Must possess a valid driver's license.
Position Details:

Night Supervisor
Cotswolds
£29,000 + service charge of approximately £2,500 per year.
Live-in accommodation available (if required)
Must hold a valid driver's license



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