Legal Administrator

3 days ago

Bath, Bath and North East Somerset, United Kingdom Williams Lea Limited Full time

Job Summary

Williams Lea Limited is seeking a highly skilled and organized Legal Administrator to join our team. As a key member of our support services team, you will provide administrative support to our clients, ensuring seamless legal services and maximizing the time our fee-earners can spend on fee-earning tasks.

Key Responsibilities

  • Manage virtual diaries and update data on our CRM system.
  • Provide a defined administrative service, including file opening and closing, following standard operating procedures.
  • Raise queries and concerns with designated individuals, as required.
  • Record tasks and other management information, as required.
  • Complete reporting tasks, as required.
  • Produce and maintain Excel spreadsheets, where required.
  • Liaise with fee earners, PAs, secretaries, and other business support departments as required.
  • Answer the telephone, take messages, and return calls.
  • Contact customers of client firms to gain personal and/or matter-related information.
  • Take an active role in the care of clients and be wholly familiar with all processes.
  • Enter, maintain, and update details and relevant information on our client systems, as required.
  • Assist others whenever there is spare capacity or where a colleague needs assistance with their workload.
  • Work effectively with other legal and support departments, as required.

Personal Attributes

A successful Legal Administrator will value quality and delivery of work above all else and have the responsibility to ensure their skill set is up to date and they are familiar with our company and client departments, key personnel, internal systems, and procedures.

They will also have:

  • Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools, and other systems implemented by our firm.
  • Excellent telephone manner and competent knowledge of telephone systems.
  • Excellent communication, organization, and team skills.
  • Excellent attention to detail.
  • Flexible and dependable, able to take the initiative.
  • Able to remain calm under pressure and work to tight deadlines and defined SOPs.
  • Conscientious, approachable, and enthusiastic.
  • Able to quickly build confident, respect, and trust with others.
  • Have a positive approach to daily tasks and have a solution-focused working method.

Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including:

  • 25 days holiday plus bank holidays.
  • Salary sacrifice schemes, retail vouchers, including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops, and computers or household appliances.
  • Life Assurance.
  • Private Medical Insurance.
  • Dental Insurance.
  • Health Assessments.
  • Cycle-to-work scheme.
  • Gym memberships.
  • Referral Scheme.

Equality and Diversity

Williams Lea Limited values the differences that a diverse workforce brings to the organization and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality, and ethnic or national origins), religion or belief, sex, or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness, and transparency.

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