Executive Client Services Leadership Position

7 days ago


London, Greater London, United Kingdom Harrison Scott Associates Full time

Our client, a leader in the industry, is seeking a highly skilled Client Services Director to drive customer satisfaction and team performance.

This role requires a strong leader who can foster a culture of excellence, ensure seamless communication with customers and suppliers, and drive sales order processing and customer account reviews.

The ideal candidate will have a proven track record of leadership, excellent communication skills, and the ability to drive continuous improvement.

Key Responsibilities:

  1. Lead a team of account managers to ensure customer satisfaction and team performance.
  2. Develop and implement strategies to improve customer relationships and sales order processing.
  3. Collaborate with cross-functional teams to ensure effective communication and process control.
  4. Conduct regular customer account reviews and implement changes as necessary.
  5. Drive continuous improvement initiatives to enhance team performance and customer satisfaction.

This is an excellent opportunity for a seasoned Client Services professional to take on a leadership role and drive business growth.



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