Lodge Manager

3 weeks ago

Bury St, Suffolk, United Kingdom Churchill Estates Management Ltd Full time
About the Role

This is an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager. This varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners.

As a Lodge Manager, you will be the trusted, 'go-to' person on-site, liaising with a range of customers, contractors, suppliers and internal colleagues. You will be responsible for managing both the maintenance of the property and providing a first-class service to Owners.

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

About You

Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you will have an outgoing and friendly personality with a love of people. You will know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.

You will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you will be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

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