Lodge Manager

2 weeks ago


Bury St, Suffolk, United Kingdom Churchill Estates Management Ltd Full time
About the Role

This is an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager.

As a key member of our team, you will be responsible for providing a first-class service to our Home Owners, managing the maintenance of the property, and coordinating activities and events.

You will be the trusted, 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.

This role is pivotal to the success of the Lodge, the enjoyment of Owners, and is hugely rewarding.

Key Responsibilities:

  • Provide exceptional customer service to Home Owners
  • Manage the maintenance of the property, including health and safety checks
  • Coordinate activities and events for Home Owners
  • Liaise with customers, contractors, suppliers, and internal colleagues

Requirements:

  • Passion for excellent customer service
  • Outgoing and friendly personality
  • Love of people and ability to work independently
  • Accomplished administrator with experience of using Microsoft Office applications

About Us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people.

We are committed to providing a first-class service to our Home Owners and are looking for someone who shares our values and passion for delivering exceptional customer service.


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