Retirement Living Manager
4 weeks ago
This is an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager.
As a key member of our team, you will be responsible for managing the day-to-day operations of the development, providing a first-class service to our residents, and ensuring the smooth running of the site.
You will be the trusted, 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.
This role is pivotal to the success of the Lodge, the enjoyment of our residents, and is hugely rewarding.
About YouWe are looking for someone with a passion for excellent customer service, who is able to work independently and as part of a team.
You will have an outgoing and friendly personality, with a love of people, and be able to act with sensitivity and diplomacy when needed.
Previous experience of using Microsoft Office applications, including Outlook, is essential, as is the ability to work efficiently and effectively in a fast-paced environment.
What We Offer- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, and we are committed to providing a high-quality service to our residents.
We are looking for someone who shares our values of Trust, Openness, Respect, Communication, and Honesty, and who is passionate about delivering excellent customer service.
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