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Administrative Support Specialist

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Concept Resources Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist/Administrator at Concept Resources. As the first point of contact for our service users, you will be responsible for providing exceptional customer service and administrative support.

**Key Responsibilities:**

  • Provide reception cover across our three buildings, ensuring a pleasant and prompt experience for service users, professionals, and partner agencies.
  • Support our teams' day-to-day operations, providing clerical support to managers, staff, and service users.
  • Manage internal databases, maintain accurate records, and ensure data integrity.
  • Organize, store, and print company documents, ensuring compliance with company policies and procedures.
  • Develop and maintain strong relationships with staff, clients, and partner agencies, providing a high level of professional administration support under high pressure.

**Requirements:**

  • Highly organized and able to multitask with ease.
  • Friendly and understanding approach when dealing with staff and clients.
  • Excellent IT skills and experience with office management tools.
  • Problem-solving attitude with an eye for detail.
  • Experience maintaining internal databases and organizing company documents.
  • Strong written and oral communication skills.
  • Experience providing a high level of professional administration support under high pressure.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.