Global Client Engagement Expert

2 days ago


London, Greater London, United Kingdom Servicenow Full time

At ServiceNow, we believe in making work, work better for people

Job Description

We're seeking an experienced Global Strategic Customer Engagements (Elevate) Senior Associate to support the design and execution of several long-term strategic initiatives across ServiceNow – all aimed at accelerating ServiceNow's execution with large strategic customers.

  • Work cross-functionally with teams in Deal Desk, Finance, Operations, Customer Success, Product, Pricing, and other key GTM functions to develop compelling business cases for change.
  • Synthesize cross-functional inputs, conduct data analysis, develop business case narratives, and run cross-functional alignments to support decision-making of the company's senior leadership.

Priorities & Responsibilities

  1. Support the design and execution of approved strategic projects & programs:
  • Manage overall program/project progression for identified initiatives leveraging program and project management best practices.
  • Exemplary initiatives may include items related to sales incentives, new commercial structures, innovative adoption deal mechanisms, and strategic partnership opportunities.
Drive the creation of compelling, business-centric narratives and content:
  • Follow a programmatic approach to deliver high-quality proposals and presentations while meeting tight, customer-driven timelines.
  • Champion collaborative and integrated support to GTM teams engaged in ServiceNow's Strategic Accounts globally.

We offer a competitive annual salary of $130,000 - $160,000 based on location and experience.

Benefits
  • Equal Opportunity Employer
  • Affirmative Action Employer
  • Accommodations available for applicants with disabilities


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