Customer Service Expert for Italian-Speaking Clients
1 week ago
Company Overview:
We are seeking a professional Customer Service Expert to join our team. Acorn by Synergie Careers is committed to making a positive impact for our clients, and this role plays a key part in that mission.
About the Role:
This position involves building strong connections with customers through emails, live chat, and inbound calls. As a Native Italian Speaker, you will play a vital role in supporting and making a real difference for Italian-speaking customers.
Key Responsibilities:
- Respond to customer enquiries promptly and professionally via email, live chat, and inbound calls.
- Provide clear and effective solutions to customer concerns, ensuring a seamless experience.
- Collaborate with internal teams to resolve issues and improve service delivery.
- Maintain accurate records of customer interactions using the company's CRM system.
Salary and Benefits:
The estimated salary for this role is £28,000 - £29,308 per annum, based on the starting salary range and location. We offer a competitive package, including benefits, to support your growth and well-being.
About the Location:
This role is office-based in Crewe, providing a great opportunity to work in a forward-thinking company while enjoying the benefits of a regional location.
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