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Fluent Italian Customer Care Representative
3 weeks ago
About the Position
">We are seeking a highly skilled Fluent Italian Customer Care Representative to join our team in Crewe. This is an excellent opportunity to use your language skills and customer service expertise to provide exceptional customer service and support to Italian-speaking customers.
">Key Responsibilities:
">- ">
- Respond to customer enquiries promptly and professionally via email, live chat, and inbound calls.">
- Provide clear and effective solutions to customer concerns, ensuring a seamless experience.">
- Collaborate with internal teams to resolve issues and improve service delivery.">
- Maintain accurate records of customer interactions using the company's CRM system.">
- Meet performance targets and continuously strive to exceed customer expectations.">
Requirements:
">To succeed in this role, you will need fluency in Italian and English, both written and verbal. A proactive attitude with a problem-solving mindset and strong communication skills are also essential.
">Why Work with Us:
">We are a forward-thinking company that values its people, fosters growth, and is committed to making a positive impact for our clients. We offer a competitive salary of £28,000 - £29,308 per annum, based on the location and industry standards.
