Learning Management System Coordinator

4 weeks ago

Winchester, Hampshire, United Kingdom Lane Clark & Peacock Full time

Learning Management System (LMS) and Qualifications Co-ordinator

At Lane Clark & Peacock, we strive to deliver exceptional results through insightful analysis, industry expertise, and innovative technology. As a key member of our Learning and Development team, you will play a vital role in shaping the future of our organization.

This role will focus on the Learning Management System (LMS) and the coordination of specific professional qualifications, working closely with the Senior Qualifications Adviser and the wider team.

Key Responsibilities:

  • Become an expert user of the LMS, LCPLearn, and authoring tools, serving as the primary point of contact between Lane Clark & Peacock and the LMS provider.
  • Set up, manage, and configure the LMS to meet our organization's needs, ensuring seamless integration and efficient functionality.
  • Create and manage online learning paths and courses, developing engaging content and continuously evaluating process improvements.
  • Build and maintain relationships with key stakeholders, providing advisory and consulting services on training requirements and needs.
  • Train and support users in navigating and utilizing the LMS effectively, including managing access and permissions.
  • Analyze and report on LMS data, including compliance reports, to inform strategic decisions and drive business growth.
  • Maintain the LMS, performing regular system checks and troubleshooting technical issues to ensure optimal performance.
  • Stay up-to-date on LMS industry trends, tools, and best practices, applying this knowledge to drive innovation and improvement within our organization.
  • Provide feedback and recommendations for LMS improvements and upgrades, ensuring our system remains cutting-edge and effective.

Qualification Coordination:

Working closely with the Senior Qualifications Adviser, you will be responsible for the coordination of specific professional qualifications, including:

  • Supporting students with tuition bookings, exam entry, and subsequent exam results.
  • Liaising with students, study mentors, team leaders, and external study suppliers as required.
  • Ensuring the smooth onboarding of new students into our study procedures.
  • General study administration, including checking invoices, credit card payments, updating study records, and subscription renewal.
  • Coordination in relation to apprenticeships as required.

General:

  • Remain up-to-date on developments within Lane Clark & Peacock and externally, being open to new initiatives and opportunities for growth and development.
  • Embrace a variety of tasks and projects, adjusting to the evolving needs of our organization and demonstrating adaptability and flexibility.

Requirements:

  • Confidence and aptitude to build relationships across the organization, liaising, advising, and consulting with key stakeholders.
  • Technical aptitude with previous experience of an LMS or HRMS, and good Excel skills.
  • Basic HTML knowledge (desirable).
  • Knowledge of e-learning standards (e.g., SCORM) (desirable).
  • Excellent troubleshooting and problem-solving abilities.
  • A willingness to continuously review and improve our approaches and processes.
  • Able to identify creative solutions and adopt a flexible approach to problem-solving.
  • A professional, positive attitude and ability to take the initiative.
  • An interest in how Learning & Development can add value to Lane Clark & Peacock.
  • Able to work effectively in a team and independently, demonstrating self-motivation and autonomy.
  • Well-organized, able to follow processes, and demonstrate attention to detail in work.
  • Ability to manage multiple projects concurrently.
  • Enthusiastic, flexible, and resilient, able to cope under pressure and deal with fluctuating workloads.
  • Excellent communication skills, both verbal and written.

What's in it for you?

At Lane Clark & Peacock, we offer a comprehensive benefits package designed to promote your overall wellbeing and support your personal and professional growth. Our benefits include:

For you:

  • Hybrid working (varies by role and department).
  • Professional study support (where applicable).
  • Access to our internal Wellbeing, LGBTQ+, Multicultural, and Women's networks.

For your family:

  • Life assurance, income protection, enhanced maternity/paternity/adoption, and shared parental leave.

For your health:

  • 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly), with options to buy and sell holiday.
  • Private medical insurance.
  • Discounted gym memberships, critical illness, and dental insurance through our flexible benefits.
  • Eye care vouchers.
  • Cycle to work scheme.
  • Digital GP services.

For your wealth:

  • Competitive pension scheme.
  • Discretionary bonus scheme.
  • High street discounts.
  • Season ticket loans.

For others:

  • Volunteering opportunities.

For the environment:

  • Electric vehicle salary sacrifice scheme (qualifying period applies).

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