Business Administration Coordinator
4 weeks ago
Job Overview
This is an exciting opportunity to join the administration team at Kent and Medway NHS and Social Care Partnership Trust, a leading provider of mental health, learning disability, and specialist services. The successful candidate will be a conscientious and enthusiastic team player with excellent analytical, organisational, and communication skills and a high degree of diplomacy.
The successful candidate will be responsible for ensuring our patients and carers experience a professional and helpful service. They will lead and manage a team of administrators, who process referrals, book appointments, type letters, respond to telephone calls, and greet patients and carers at reception.
The post-holder will be part of the local leadership team and will work alongside the Service Manager, Operational Team Managers, Psychiatrists, and Psychologists to improve the administration processes, lead, and motivate the team.
The administration teams operate over different sites in the Dover and Folkestone areas, meaning the successful applicant will be required to travel between bases.
Main Duties of the Job
The successful candidate will support the day-to-day running of the administration team. With support from the leadership team, they will take the lead on implementing changes to the admin processes to contribute towards achieving the trust objectives and to improve the quality of the service provided to our patients and carers.
They will provide supervision and appraisals for the administration team and be expected to manage any absence, performance, or conduct issues in accordance with trust values and policies.
They will lead on recruitment to the admin team and support with the induction and development of new administrative staff.
Working for Our Organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are a friendly, passionate team of colleagues who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard, and everyone from our cleaners and porters to the chief executive and chairman is recognised as playing a vital role in providing an exemplary service.
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