Customer Service Retail Leader
4 days ago
We're looking for a Customer Service Retail Leader to join our team in York. The successful candidate will be responsible for leading our customer-facing teams, driving sales growth, and creating a positive store environment.
About the Role:This is an exciting opportunity to join our team and make a real impact. You'll be working closely with our customer-facing teams to deliver exceptional customer service, drive sales growth, and create a positive store environment. If you have a passion for retail and a desire to succeed, we'd love to hear from you.
Key Responsibilities:- Lead and develop a high-performing customer-facing team
- Drive sales growth through effective selling techniques and customer engagement
- Create a positive and engaging store environment
- Manage customer complaints and feedback
- A competitive annual salary of £38,000-£43,000
- A monthly bonus based on store performance
- Brand new kit provided each season
- Up to 70% discount on all Regatta Group brands
- Fantastic monthly and annual awards to recognise individual and store achievements
- 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours)
- Holiday pay based on your average hours worked
- Long service awards, including meals and trips away as well as an extra day of annual leave
- Meaningful internal and external wellbeing initiatives and support available
- A charity fundraising matching scheme as well as longstanding partnerships with charities such as the Alzheimer's society
- Store events within the local community
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