Retail Store Leader Position
3 days ago
About the Company: Card Factory is a renowned specialist retailer of greetings cards, dressings, and gifts with a strong presence across the UK and Ireland. Our commitment to delivering exceptional customer experiences drives our success.
Salary Details: This role offers a salary of £11.75 per hour, reflecting our focus on providing fair compensation for talented individuals who share our passion for customer satisfaction.
Job Description: In this Customer Service Manager Role, you will play a vital part in ensuring our store teams deliver outstanding customer experiences and drive business growth through effective leadership and teamwork.
Main Responsibilities:
- You will oversee the store team, promoting high standards of service delivery and driving sales growth.
- Collaborate closely with your Store Manager to develop and implement strategies that enhance customer satisfaction and loyalty.
Required Skills and Qualifications:
- You should be dedicated to delivering exceptional customer service and be passionate about celebrating our customers' life moments.
- Excellent leadership and communication skills are essential, along with a commercially-minded outlook and ability to review store performance data.
- As a team player, you must be enthusiastic, engaged, and committed to supporting your colleagues in achieving our business objectives.
Benefits: At Card Factory, we value our employees and provide a range of benefits to support their overall wellbeing, including a pension scheme, colleague discount, and access to professional development opportunities.
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