Heating Installation Support Assistant

14 hours ago


Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time
Job Description

We are seeking a skilled Heating Installation Support Assistant to join our team at CBW Staffing Solutions. The successful candidate will be responsible for providing technical support to customers who have had recent heating installations.

About the Role

This is an exciting opportunity to work within a heating installation team, providing office-based support and collaborating closely with our Technical Manager to develop your knowledge within the industry.

The ideal candidate will have good technical knowledge within the heating industry and excellent customer service experience. Strong administration skills and IT skills are also essential for this role.

Key Responsibilities
  • Oversee the heating installation helpdesk, ensuring timely and effective issue resolution for customers.
  • Receive incoming calls from customers, troubleshoot issues, and resolve problems.
  • Diagnose faults and provide solutions to customers.

As a key member of our team, you will have the opportunity to learn and grow with us, developing your skills and expertise in the renewable energy sector.



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