Heating Installation Support Specialist
6 days ago
We are CV-Library, a leading job board in the UK. We are currently seeking a skilled Heating Installation Support Specialist to join our team on a full-time basis.
Job Summary:This role will oversee the heating installation helpdesk, receiving and resolving customer inquiries, and working closely with the Technical Manager to troubleshoot issues and diagnose faults.
The successful candidate will be responsible for assisting customers who have had recent installations, providing technical support and guidance as needed.
About You:- You possess good technical knowledge within the heating industry, preferably with domestic gas training.
- You are open to training and development both in the office and field to learn about the industry.
- You have excellent customer service experience and strong administration skills.
- Heating Installation Helpdesk - Oversee the incoming calls from customers and provide assistance as required.
- Troubleshooting and Fault Diagnosis - Work closely with the Technical Manager to resolve customer inquiries and diagnose faults.
- Salary: £30,000 per annum.
- Holidays: 28 days annual leave, plus bank holidays.
- Career Progression: Opportunities for advancement within the company.
- Pension: Contribution to a company pension scheme.
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