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IT Support Specialist

2 months ago

Wimborne Minster, Dorset, United Kingdom In Technology Group Limited Full time
IT Support Engineer

Join In Technology Group Limited, a leading IT recruitment company, and take on the role of IT Support Engineer. As a key member of our team, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • Experience with Active Directory, Windows Server 2019, O365, and Networking (DNS, DHCP, TCP/IP)
  • Strong understanding of technical concepts and ability to troubleshoot complex issues
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
What We Offer:
  • Pension scheme
  • 25 days holiday + bank holidays
  • Unrivalled training programme
  • Free parking
  • Discount package

In Technology Group Limited is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.