Hospitality Team Member

3 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Genting Casinos UK Limited Full time

We are seeking a friendly and welcoming Hospitality Team Member to join our Genting Casinos UK Limited team. In this role, you will provide exceptional customer experiences in bars and restaurants, adhering to company procedures and health and safety regulations.

Key responsibilities include ensuring excellent customer care, preparing and serving food and drinks, and working flexible shifts to meet the needs of our guests.

In addition to providing outstanding customer service, you will also be responsible for maintaining a clean and safe working environment, as well as participating in ongoing training and development programs to enhance your skills and knowledge.

  • Benefits:
  • Exclusive access to a private GP helpline
  • A comprehensive discount portal for popular retailers and restaurants
  • Life assurance coverage
  • An employee assistance program to support your mental wellbeing
  • A 20% discounted gym membership
  • Access to family-friendly and wellbeing policies
  • Flexible benefits:
  • A Health Cash Plan to support your physical wellbeing
  • Critical illness cover for peace of mind
  • Travel insurance for your personal adventures
  • Development opportunities:
  • Participation in the Genting Academy - an online learning portal for professional growth
  • Long service awards to recognize your dedication
  • An annual company Christmas present to show our appreciation
  • Social engagement activities to build relationships with your colleagues


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