Retail Motor Industry Controller
1 day ago
Retail Motor Industry Controller
Pembrook Resourcing is seeking a Retail Motor Industry Controller to oversee the operations of their client's aftersales department. As a Retail Motor Industry Controller, you will be responsible for managing workshop resources and allocating work to technicians based on their skill sets.
You will also be responsible for resolving customer queries according to dealership and manufacturers guidelines, maintaining high standards of customer service.
We are looking for a highly skilled and experienced individual to join our team.
Essential Requirements:- You will possess excellent technical knowledge gained in the retail motor industry, as well as previous experience in a similar role.
- Strong leadership and communication skills.
- Able to work effectively under pressure and prioritize tasks.
- A team player who offers help and support to others.
- Willingness to learn and keep up-to-date with product and technical information.
- Full valid UK driving licence.
- Eligibility to work in the UK.
- Establish and achieve personal objectives as agreed with the Group Aftersales Manager.
- Ensure that the customer reception and displays meet the manufacturer's quality objectives and staff are developed to achieve maximum customer and own satisfaction.
The successful candidate will receive a salary of £45,000 - £55,000 per annum, depending on experience.
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