Medical Device Specialist

1 week ago


London, Greater London, United Kingdom FMC Talent Full time

About the Role



We are seeking a skilled Field Service Engineer to join our team in London, UK. As a Field Service Engineer, you will be responsible for repairing, fault-finding, and providing preventative maintenance on a diverse range of medical devices.



Your Key Responsibilities





  • Communicate with customers and staff at all levels, ensuring they remain up-to-date with the plan of action.

  • Identify opportunities for improvements in efficiency and effectiveness in the devices you work on.

  • Ensure customer satisfaction is maintained at a high level, and escalate any situation where customer satisfaction is compromised.

  • Attend product training courses to maintain the most current knowledge of the market.



About You



Ideally, you will have existing experience in engineering with a transferable skillset to medical device installation, service, and support. You will also have a willingness to learn about the world of medical devices and grow your skillset.



Key Skills





  • A quick learner, specific engineering needs for each device should come quickly to you.

  • The ability to gain respect of stakeholders at all levels, both through customer service and quality of service.

  • Strong IT, Microsoft Office, and Networking Infrastructure skills.



Want to Hear More?



If this role has sparked your interest, we would love to hear from you.



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