Despatch Team Coordinator
3 days ago
We are seeking a highly organized and detail-oriented individual to join our team as a Despatch Administrator. The successful candidate will be responsible for ensuring the smooth operation of our dispatch process, including booking transport, managing paperwork, and communicating with drivers and customers.
Key Responsibilities- Booking transport via excel and website portals for main site as well as 3rd party's.
- Answering the phone and dealing with both internal and external Queries, communicating issues in a professional and timely manner.
- Acting as the first point of contact for drivers and Hauliers via telephone and face to face.
- Liaising with customer, hauliers, drivers and warehouse team to minimize delays and notify correct departments if any delays (commercial, logistics and supply chain).
- Working in control temperature areas.
- Processing paperwork for drivers on site correctly and dealing with paperwork for third party farms.
- Preferrably proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong background in English, Maths, and computing, with the ability to work well under pressure and meet deadlines while delivering exceptional customer service.
- A flexible approach to work, strong attention to detail, and the ability to work independently are essential.
- The successful candidate will be a team player, focused on achieving departmental goals while respecting the needs of others.
- Earn £12.49 - £15.61 p/h.
- Full time position.
- OnSite support from Staffline.
- Canteen on site.
- Free car parking on site.
- PPE provided.
- Full training provided.
- Opportunities for overtime.
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