Logistics Support Assistant

2 days ago


Chatteris, Cambridgeshire, United Kingdom Staffline Operations Full time
About the Job

Staffline is recruiting a Despatch Administrator to work in Chatteris. This is a full-time role; full-time availability is expected. The rate of pay is £12.49 per hour, overtime is available and paid at £15.61 per hour.

Job Description

This is a temporary position, starting soon. As a Despatch Administrator, you need to ensure transport for customers is booked correctly and on time, deal with despatch paperwork on vehicles, in a timely manner dealing with call from hauliers and relevant parties of any issues. Dealing with 3rd party farms, with paperwork, creating shipments for loads due in and putting them on booking screen. Maintain a clean and tidy working environment ensuring health and safety standards are maintained.

Responsibilities
  • Ensuring Health and safety is followed and adhered to.
  • Booking transport via excel and website portals for main site as well as 3rd party's.
  • Answering the phone and dealing with both internal and external Queries, communicating issues in a professional and timely manner.
  • Acting as the first point of contact for drivers and Hauliers via telephone and face to face.
  • Liaising with customer, hauliers, drivers and warehouse team to minimize delays and notify correct departments if any delays (commercial, logistics and supply chain).
  • Working in control temperature areas.
  • Processing paperwork for drivers on site correctly and dealing with paperwork for third party farms.
Requirements
  • Preferrably proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Strong background in English, Maths, and computing, with the ability to work well under pressure and meet deadlines while delivering exceptional customer service.
  • A flexible approach to work, strong attention to detail, and the ability to work independently are essential.
  • The successful candidate will be a team player, focused on achieving departmental goals while respecting the needs of others.
Benefits
  • Earn £12.49 - £15.61 p/h.
  • Full time position.
  • OnSite support from Staffline.
  • Canteen on site.
  • Free car parking on site.
  • PPE provided.
  • Full training provided.
  • Opportunities for overtime.

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