Hospitality Ambassador

4 weeks ago

London, Greater London, United Kingdom The Palm House (Parent) Full time

About The Palm House

We're a vibrant and dynamic company that's passionate about creating unforgettable experiences for our guests. As a key member of our team, you'll play a vital role in delivering exceptional hospitality and ensuring our venues run smoothly.

Key Responsibilities

  • Ensure our guests have an outstanding experience by providing top-notch service
  • Work closely with your management team to drive sales and develop your skills
  • Proactively own and attend to your guests' needs, ensuring a seamless experience
  • Participate in training and development programs to enhance your skills and knowledge
  • Contribute to a positive and inclusive team culture

What We're Looking For

We're seeking vibrant and energetic individuals who are passionate about delivering exceptional hospitality. If you're a problem solver with a natural flair for interaction, and you're committed to providing a great experience for our guests, we'd love to hear from you.

Benefits and Perks

We offer a range of benefits and perks, including Tronc at 12.5%, 60% of our management teams are people we have progressed internally, Mental Maintenance: Therapy for free, Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, Length in service: earn additional holiday after 2 years continuous service, Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, Company awards to celebrate team and regular events, Incipio FC + Seasonal Socials, Incentive trips sponsored by Brands, Enhanced Maternity, Paternity and Adoption leave, and 50% discount for food and drink in all of our venues.

Equal Opportunities Employer

We're an equal opportunities employer and are committed to a fair recruitment process. We champion the diversity amongst our teams and encourage people of all backgrounds to apply.

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