Senior Sales Ambassador
5 days ago
Company Overview:
Frasers Group is a leading retailer with a portfolio of brands that includes Flannels. We are committed to delivering exceptional customer experiences and driving sales growth through our team members.
Salary:
The estimated salary for this role is between £18,000 - £22,000 per annum, depending on experience and location.
Job Description:
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Flannels. As a key member of our sales floor team, you will be responsible for delivering outstanding customer service, achieving sales targets, and maintaining a high level of product knowledge.
Main Responsibilities:
- To greet customers with a sincere and warm welcome, ensuring they feel valued and supported throughout their shopping experience
- To ask open questions to understand customers' needs and preferences, identifying opportunities to recommend products and services
- To provide expert advice on products, answering questions and addressing concerns in a professional and courteous manner
- To maintain a high level of product knowledge, staying up-to-date on the latest trends and developments within the fashion industry
- To work effectively as part of a team, collaborating with colleagues to achieve sales targets and drive business growth
Required Skills and Qualifications:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
- Strong product knowledge, with a passion for fashion and a desire to stay up-to-date on the latest trends
- Confident and assertive, with the ability to negotiate and close sales
- Flexible and reliable, with a willingness to work varied hours, including weekends and bank holidays
Benefits:
- Competitive salary and benefits package, including discounts on clothing and accessories
- Ongoing training and development opportunities, helping you to grow and succeed in your career
- A fun and supportive working environment, with a focus on teamwork and collaboration
Others:
This role has no guaranteed hours of work, and hours can vary from week to week. As a result, there may be weeks when no hours of work are offered.
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