Senior Sales Ambassador

5 days ago


York, York City, United Kingdom Frasers Group Full time

Company Overview:

Frasers Group is a leading retailer with a portfolio of brands that includes Flannels. We are committed to delivering exceptional customer experiences and driving sales growth through our team members.

Salary:

The estimated salary for this role is between £18,000 - £22,000 per annum, depending on experience and location.

Job Description:

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Flannels. As a key member of our sales floor team, you will be responsible for delivering outstanding customer service, achieving sales targets, and maintaining a high level of product knowledge.

Main Responsibilities:

  • To greet customers with a sincere and warm welcome, ensuring they feel valued and supported throughout their shopping experience
  • To ask open questions to understand customers' needs and preferences, identifying opportunities to recommend products and services
  • To provide expert advice on products, answering questions and addressing concerns in a professional and courteous manner
  • To maintain a high level of product knowledge, staying up-to-date on the latest trends and developments within the fashion industry
  • To work effectively as part of a team, collaborating with colleagues to achieve sales targets and drive business growth

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
  • Strong product knowledge, with a passion for fashion and a desire to stay up-to-date on the latest trends
  • Confident and assertive, with the ability to negotiate and close sales
  • Flexible and reliable, with a willingness to work varied hours, including weekends and bank holidays

Benefits:

  • Competitive salary and benefits package, including discounts on clothing and accessories
  • Ongoing training and development opportunities, helping you to grow and succeed in your career
  • A fun and supportive working environment, with a focus on teamwork and collaboration

Others:

This role has no guaranteed hours of work, and hours can vary from week to week. As a result, there may be weeks when no hours of work are offered.



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