Venue Operations Assistant
3 days ago
About Us: Merkur Slots UK Limited is a leading provider of adult gaming centers in the UK, operating over 220 venues across the country. We are dedicated to providing a unique and engaging experience for our customers, while also ensuring the highest standards of customer service and venue operations.
Salary: The salary for this position is £12.56 per hour, with opportunities for overtime and bonuses.
Job Description:
Main Responsibilities
- To maintain a high standard of personal presentation, adhering to the brand dress code at all times while on duty.
- To actively discourage harassment, victimisation or discrimination against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.
- To ensure that all health and safety procedures are adhered to, reporting any potential hazards to the Cluster Manager/Area Manager/Facilities Department.
- To assist with the collection and maintenance of machines, ensuring they are always in good working order.
- To ensure that all promotions are run in an indiscriminate manner, with any customer feedback being referred to the Cluster Manager or Marketing Manager for further action.
- To interact with customers through your shift and intervene as appropriate.
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