Venue Operations Assistant

3 days ago


Swindon, Swindon, United Kingdom Merkur Slots UK Limited Full time
Job Title: Venue Operations Assistant

About Us: Merkur Slots UK Limited is a leading provider of adult gaming centers in the UK, operating over 220 venues across the country. We are dedicated to providing a unique and engaging experience for our customers, while also ensuring the highest standards of customer service and venue operations.

Salary: The salary for this position is £12.56 per hour, with opportunities for overtime and bonuses.

Job Description:
Main Responsibilities
  • To maintain a high standard of personal presentation, adhering to the brand dress code at all times while on duty.
  • To actively discourage harassment, victimisation or discrimination against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.
  • To ensure that all health and safety procedures are adhered to, reporting any potential hazards to the Cluster Manager/Area Manager/Facilities Department.
  • To assist with the collection and maintenance of machines, ensuring they are always in good working order.
Promotions and Customer Service
  • To ensure that all promotions are run in an indiscriminate manner, with any customer feedback being referred to the Cluster Manager or Marketing Manager for further action.
  • To interact with customers through your shift and intervene as appropriate.


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