Business Debt Collector
4 weeks ago
The UCL Eastman Dental Institute is seeking an experienced Credit Controller to join our team. The successful candidate will be responsible for managing the administrative aspects of the sales ledger and supporting the collection of Research, General and NHS debts.
The ideal candidate will have at least 2+ years of experience in a similar credit control or sales ledger role, with a proven background in customer service, preferably within the public sector or university settings. Knowledge of Oracle Financial Applications and Electronic Document Management Systems (EDRM) would be advantageous.
The Credit Controller will need excellent communication and interpersonal skills to work effectively with internal and external stakeholders. A methodical approach, the ability to follow standardized processes, and strong problem-solving skills are essential for success. The role requires outstanding organizational skills, the ability to prioritize multiple tasks, meet deadlines, and work independently when required. Proficiency in Microsoft Office, particularly Excel (including VLOOKUPs and pivot tables), is essential.
The successful candidate will be detail-oriented, proactive, and demonstrate a strong customer service ethos. They will need to maintain confidentiality, work well under pressure, and contribute to a collaborative team environment.
This role offers some great benefits, including:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
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