Travel Money Bureau Manager Position
2 weeks ago
In this exciting position at Travelex, we're looking for a highly motivated and experienced Bureau Manager to lead our team of Travel Service Partners. As a key member of our team, you'll be responsible for ensuring exceptional customer experiences and delivering on key performance goals.
Key Responsibilities:
• Lead and motivate a team of Travel Service Partners to deliver outstanding customer experiences
• Develop and implement processes to improve customer service and operational efficiency
• Collaborate with the Area Manager to achieve business objectives and drive results
• Utilize your keen eye for detail to process daily online FX requests and deliveries
• Implement and drive best legal practice and regulatory standards
What We Offer:
• Comprehensive voluntary benefits package with discounted corporate rates for insurance and products
• Flexible hours and shift patterns to suit various lifestyles with opportunities for overtime
• 25 days holiday (pro-rata) with bank holidays and the option to gain more days as you become a part of Travelex
• Opportunity to earn a monthly bonus on top of base salary for hitting targets
• Pension with a great provider and more
Our Ideal Candidate:
• Great communicator and motivator with a passion for delivering excellent customer experiences
• Strong leadership skills with experience in managing a team to achieve business objectives
• Ability to work effectively in a fast-paced environment with a keen eye for detail
• Commitment to delivering exceptional customer service and driving results
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