Regional Claims Expert

3 weeks ago


Reading, Reading, United Kingdom Trinity Claims Full time
Job Overview

We are seeking an experienced Regional Claims Expert to join our team at Trinity Claims. As a key member of our Surveying Team, you will play a critical role in attending, assessing, and preparing scopes of work on large loss claims.

The ideal candidate will have a minimum of 5 years construction experience, with estimating or surveying experience within the insurance industry being essential. Xactware or other estimating software proficiency is also desirable.

In this role, you will be responsible for controlling claim spend on buildings, overseeing large loss reinstatements, and providing technical support to our network surveyors and contractors.

Key Responsibilities:

  • Visit risk addresses and make claim assessments to determine the validity and quantum of losses
  • Evaluate customer building claims and provide detailed explanations for declines or partial claims
  • Support Customer Services with FOS complaints, including report writing and technical decision-making
  • Identify cases with high potential for cost savings or repudiation and coordinate site visits
  • Liaise with approved building contractors to review contract variations and interim payments
  • Provide technical support within the Surveying Team on building repairs, methodology, and pathology
  • Validate customer invoices and quotations using Xactware, discussing costs with policyholders to ensure fairness and reasonableness
  • Produce accurate reports and scopes of work for large loss claims using Xactware
  • Audit and oversee our Surveyor Network and Contractors, identifying any leakage from the surveyor scope and through contractor variations
  • Progress and update Buildings Insurance claims, including updating reserves, cash settlements, and closing claims as required

Salary and Benefits:

The salary range for this position is £41,822-43,822 (DOE) plus a £4,800 car allowance. We offer market-leading benefits, including 25 days annual leave, life insurance cover, enhanced company pension scheme, and cycle-to-work scheme.

Requirements:

  • Minimum 5 years construction experience, trade background considered
  • Estimating/surveying experience within insurance is essential
  • Xactware or other estimating software proficiency desirable
  • Excellent verbal and written communication skills
  • Good organizational skills
  • Accuracy and attention to detail
  • Tact and assertiveness when dealing with customers
  • Ability to work well under pressure and meet deadlines
  • PC literate with good administrative skills
  • Ability to take on increased ownership and responsibility

Bonus and Performance Incentives:

  • Discretionary performance-related bonus
  • Employee of the month and employee of the year awards
  • Refer a friend scheme
  • An extra day's holiday for your birthday
  • Paid volunteering/charity day a year
  • Eye test vouchers
  • Training and development opportunities through Trinity Academy and Apprenticeship programs
  • Social events

About Us:

Trinity Claims is a claims management company based in Tonbridge, dedicated to delivering claims strategies that meet the needs of our partners. Our team consists of talented professionals with a proven track record in leading and delivering change in insurance companies.


  • Claims Adjuster

    2 months ago


    Reading, Reading, United Kingdom Trinity Claims Full time

    Company OverviewTrinity Claims is a leading claims management company based in the UK, dedicated to delivering innovative solutions for insurance companies. Our team of experts has a proven track record of success in designing and implementing effective claims strategies.Salary and BenefitsThe successful candidate will receive a competitive salary of...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    About the RoleThis Regional Loss Adjuster position is an excellent opportunity for someone looking to work in the insurance industry and utilize their skills in construction and surveying.Responsibilities include visiting risk addresses, making claim assessments, evaluating customer building claims, and providing detailed explanations to decline claims.The...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    Job OverviewWe are seeking an experienced Regional Surveyor to join our team at Trinity Claims, based in the Reading/Oxford region. As a key member of our claims management team, you will be responsible for attending, assessing, and preparing scope of works on large loss claims.The ideal candidate will have a minimum of 5 years construction experience, with...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    Job OverviewWe are seeking a highly skilled Construction Claims Specialist to join our team in the Oxford region. The successful candidate will be responsible for attending, assessing, and preparing scope of works on large loss claims, as well as verifying scope and quantum on previously accepted claims.Key Responsibilities:Visit risk addresses and make...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    We are looking for a highly skilled Building Claims Specialist to join our team in the Reading/Oxford region. As a key member of our surveying team, you will be responsible for evaluating customer building claims, preparing scope of works, and controlling claim spend. Your primary responsibilities will include:Attending risk addresses and making claim...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    As a Regional Surveying Manager, you will play a key role in overseeing our surveying team in the Reading/Oxford region. Your primary responsibilities will include:Managing and coordinating the activities of our surveying team, ensuring timely completion of tasks and projects.Developing and implementing effective claims strategies, working closely with our...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    About UsAt Trinity Claims, we design and deliver claims strategies tailored to our partners' needs. Our team consists of experienced professionals who lead and deliver change in insurance companies. We have a dedicated leadership team focused on growing the business while maintaining a welcoming culture.Job SummaryThis Regional Surveyor role involves...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    About the RoleThis Regional Surveyor position is an excellent opportunity for a skilled professional to take their career to the next level. You will be responsible for verifying scope and quantum on previously accepted claims, supporting our network surveyors and contractors, and controlling claim spend on buildings.To succeed in this role, you will need...


  • Reading, Reading, United Kingdom Trinity Claims Full time

    About Trinity ClaimsWe are a claims management company based in Tonbridge, offering innovative solutions for our partners. Our team is made up of experienced professionals who lead and deliver change in insurance companies. We have a dedicated leadership team focused on growing the business while maintaining a welcoming culture.Role OverviewThis Regional...


  • Reading, Reading, United Kingdom Class 1 Personnel Full time

    Job Title: Regional Courier ExpertWe are seeking a highly experienced and skilled Regional Courier Expert to join our team at the Reading depot. In this role, you will be responsible for delivering exceptional customer service while ensuring the efficient and reliable delivery of packages to customers within a designated region.Key Responsibilities:Deliver...


  • Reading, Reading, United Kingdom Mr Clutch Autocentres Full time

    Job Opportunity: Regional Service Delivery ExpertWe are seeking an experienced Regional Service Delivery Expert to join our team at Mr Clutch Autocentres.This role involves providing exceptional service delivery in specific regions, ensuring that all customers receive high-quality service. As a Regional Service Delivery Expert, you will be responsible for...


  • Reading, Reading, United Kingdom Mechanics For Us Ltd Full time

    Motor Vehicle - Warranty Claims RoleA rare opportunity to take your mechanical knowledge off the shop floor, away from tools. Perfect for a VEHICLE TECHNICIAN or ASSISTANT AUTOCENTRE MANAGER to move into a busy office environment.Basic salary around £30,000 + Bonus (OTE £37,000)Telephone based roleAdvising on warranty claims and repairsActing between car...


  • Reading, Reading, United Kingdom Regional Buildings Full time

    Role PurposeTo support the overall implementation of the engineering strategy and framework for the designated project.Key ResponsibilitiesThe successful candidate will be responsible for:Supporting the senior project team in the overall implementation of the engineering strategy and framework for the designated project.Managing materials, plant and labour...


  • Reading, Reading, United Kingdom Aston Charles Full time

    Benefits and RequirementsIn addition to a competitive salary estimated at £28,000 - £35,000 per annum, Aston Charles offers a comprehensive benefits package. The ideal candidate should have excellent communication skills, prior experience in motor claims handling, and proficiency in working independently.As this is a 100% home-based role, the selected...


  • Reading, Reading, United Kingdom Austin Fraser Full time

    Expert Advice and Project ManagementWe are seeking an experienced Senior Building Surveyor to provide expert advice and deliver both professional services and project management tasks, with a focus on major insurance claims and client satisfaction.The ideal candidate will have proven experience in delivering complex projects, collaborating with colleagues,...


  • Reading, Reading, United Kingdom Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists Full time

    Job Summary:Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists is seeking an experienced Restructuring and Insolvency Expert to join their team in [Location]. As a Restructuring and Insolvency Expert, you will have the opportunity to work on a wide range of corporate cases, including liquidations, administrations, and...


  • Reading, Reading, United Kingdom Anglo Technical Recruitment Ltd Full time

    Job Description: Commercial Expert SeniorWe are seeking an experienced Commercial Expert Senior to join our client's project team in the Thames Valley area. This role involves providing commercial support to ensure the effective management of contracts and the achievement of business objectives.Key Responsibilities:* Provide robust, accurate, and timely cost...

  • Surveyor Expert

    3 weeks ago


    Reading, Reading, United Kingdom ERNEST AND FLORENT LTD Full time

    We require a highly skilled Surveyor Expert to join our developing team at ERNEST AND FLORENT LTD in Reading or Maidenhead office.The ideal candidate will have the opportunity to provide expert surveying services to clients, with travel paid for across the Berkshire, Bucks and Surrey region.We estimate the salary for this position to be around £55,000 -...


  • Reading, Reading, United Kingdom Morrison's Full time

    About the RoleWe are looking for a highly skilled Regional Operations Director to lead our area operations in Bradford. As a key member of our leadership team, you will be responsible for overseeing all processes in store which affect availability of products for our customers, while building the capability of the Management team to feedback to the...


  • Reading, Reading, United Kingdom Igloo Full time

    About the Role: We are looking for an experienced Collision Assessment Expert to join our team at Igloo. The successful candidate will be responsible for estimating damage to customer vehicles and communicating with insurance companies to ensure accurate estimates and efficient claims processing. The role will also involve liaising with customers via phone...