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Front Desk Associate

2 months ago

Durham, Durham, United Kingdom Radisson Hotel Group Full time
Radisson Hotel Group: A World of Opportunities

At Radisson Hotel Group, we're passionate about delivering exceptional service and creating unforgettable experiences for our guests. As a Receptionist, you'll be at the heart of our hotel, providing a warm welcome and ensuring every moment matters for our guests.

What We Offer
  • Competitive compensation and benefits package
  • Opportunities for growth and development through our Radisson Academy
  • Contributory pension scheme
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme
  • Fantastic opportunities to progress
  • 28 days holiday for full time team members
  • Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Receptionist Role

As a Receptionist, you'll be the first point of contact for our guests, providing a warm welcome and ensuring their stay is nothing short of exceptional. You'll be responsible for managing the front office, handling guest queries, and working proactively to ensure guest satisfaction.

Qualities We're Looking For
  • Flexibility and a positive attitude
  • An eye for detail
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential

We're looking for someone who is passionate about delivering exceptional service, has a positive attitude, and is able to work well under pressure. If you're a team player who is passionate about creating unforgettable experiences for our guests, we'd love to hear from you.