Dental Receptionist

**Overview**:
Reporting to: Practice manager and head receptionist

**Responsibilities**:
**- **Welcoming to patients face to face and over the telephone and dealing with any enquiries
- Booking appointments and working with SMART diaries to utilise the clinicians diary effectively to fill
- Sending referrals and processing replies
- Updating records accurately and securely
- Take ownership for all aspects of money management including transmitting electronic claims daily (EDI), cash handling and end of day cashing up
- Support the promotion of patient choice, provide information about products, services, promotions, available finance options and oral health products
- Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic
- Always adhere to mydentist policies/procedures and GDPR regulations

**People**
- Caring and compassionate
- Excellent interpersonal skills including a professional and welcoming telephone manner
- Excellent organisational skills in order to manage multiple tasks and process timelines
- Demonstrates flexibility
- Able to build strong relationships with the Practice team
- Excellent verbal and written communication skills
- Willingness to learn about all products and services offered
- Ability to use IT and operate a computer based systems, experience of using R4 desired
- Experience in cash handling and end of day cashing up desired

**Benefits**:

- Competitive salary
- Holiday pay with additional day added each year of employment (up to maximum allowance)
- Company pension
- Company app access with discounts to many businesses
- Employee discount

Pay: From £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person