Front Desk Receptionist

3 months ago

Durham, United Kingdom Delta Hotels by Marriott Durham Full time

The Durham Marriott Hotel Royal County is a 4-star hotel located in the heart of Durham City centre, we have had a full refurbishment of our bedrooms, public areas and meeting space. The hotel has 150 bedrooms, 5 event spaces, Cast Iron Bar and grill and a paddy & Scott’s coffee shop on site.

Join a warm and welcoming team who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow, develop, and benefit from being part of the world’s leading hospitality company.

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

**Benefits**
- Free Car Parking
- Wellness programmes
- Employee Assistant Programme
- Discounted stays at over 7,300 hotels worldwide
- Friends and Family rate for overnight stays
- Food & Beverage discount at the hotels
- Team events
- Training and Development
- Career discussions and Qualifications
- Meals on duty
- Use of the Leisure Club
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Weekend availability

Work Location: In person

  • Front Desk Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    Company DescriptionEstablished in 2007 by CEO Hayley McKenna, Durham Climbing Centre is one of the longest standing, dedicated bouldering centre's in the UK. We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide...

  • Front Desk Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    Company DescriptionEstablished in 2007 by CEO Hayley McKenna, Durham Climbing Centre is one of the longest standing, dedicated bouldering centre's in the UK. We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide...

  • Front Desk Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    Company DescriptionEstablished in 2007 by CEO Hayley McKenna, Durham Climbing Centre is one of the longest standing, dedicated bouldering centre's in the UK. We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide...

  • Front Desk Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    Company DescriptionEstablished in 2007 by CEO Hayley McKenna, Durham Climbing Centre is one of the longest standing, dedicated bouldering centre's in the UK. We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide...

  • Front Desk Receptionist

    3 months ago

    Durham, County Durham, United Kingdom Durham Climbing Centre Full time

    Company Description Established in 2007 by CEO Hayley McKenna, Durham Climbing Centre is one of the longest standing, dedicated bouldering centre's in the UK. We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide...

  • Front Desk Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    **Job Description: Front Desk Receptionist** Durham Climbing Centre offers a world class indoor rock-climbing experience to climbers in the North East. The rise of indoor climbing means participation in is growing rapidly. We are seeking a highly efficient and professional receptionist for this varied role. As the first point of contact to customers and...

  • Front Desk Receptionist

    3 months ago

    Durham, UK, County Durham, United Kingdom Durham Climbing Centre Full time

    Company DescriptionEstablished in 2007 by CEO Hayley McKenna, Durham Climbing Centre is one of the longest standing, dedicated bouldering centre's in the UK. We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide...

  • Night Receptionist

    1 week ago

    Durham, Durham, United Kingdom Radisson Blu Hotel Durham Full time

    About UsThe Radisson Blu Hotel Durham is a sophisticated Riverside Hotel located in the heart of the city, overlooking the River Wear. Our hotel is part of the Radisson Hotel Group, a leading hospitality company with a portfolio of brands that includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, and more.Our CultureWe are a people-centric...

  • Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    **About us** DURHAM CLIMBING CENTRE is an indoor rock climbing centre in Durham. We are professional, agile, professional, and our goal is to Provide a high quality rock climbing experience with exceptional customer service. Our work environment includes: - Modern office setting - Food provided - On-the-job training - Company perks - Safe work...

  • Receptionist

    3 months ago

    Durham, United Kingdom Durham Climbing Centre Full time

    **About us** DURHAM CLIMBING CENTRE is an indoor rock climbing centre in Durham. We are professional, agile, professional, and our goal is to Provide a high quality rock climbing experience with exceptional customer service. Our work environment includes: - Modern office setting - Food provided - On-the-job training - Company perks - Safe work...

  • Customer Service/service Receptionist

    3 months ago

    Durham, County Durham, United Kingdom Durham Climbing Centre Full time

    We offer a welcoming climbing community and facilities for every level of climber. Our purpose-built facilities cater to beginners and advanced climbers of all ages and abilities. We provide high-quality coaching and facilities for adults, children, schools, and groups. In 2020, we underwent a major refurbishment, including decoration, new climbing problems,...

  • Dental Receptionist

    3 months ago

    Durham, United Kingdom Mydentist Full time

    **Overview**: Reporting to: Practice manager and head receptionist **Responsibilities**: **- **Welcoming to patients face to face and over the telephone and dealing with any enquiries - Booking appointments and working with SMART diaries to utilise the clinicians diary effectively to fill - Sending referrals and processing replies - Updating records...

  • Receptionist

    3 months ago

    Durham, United Kingdom Radisson Blu Hotel Durham-Rooms Full time

    Radisson Blu Durham is part of the Radisson Hotel Group which is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our...

  • Receptionist

    3 months ago

    Durham, United Kingdom Radisson Blu Hotel Durham-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Receptionist

    2 months ago

    Durham, United Kingdom Radisson Hotel Group Full time

    Radisson Blu Durham is part of one of the world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of our business success and future. Our...

  • Receptionist - Casual

    3 months ago

    Durham, United Kingdom Radisson Blu Hotel Durham-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Night Receptionist

    3 months ago

    Durham, United Kingdom Radisson Blu Hotel Durham-Rooms Full time

    Radisson Blu Durham is part of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Night Receptionist

    3 months ago

    Durham, United Kingdom Radisson Blu Hotel Durham-Rooms Full time

    Radisson Blu Durham is part of one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our...

  • Receptionist - Casual

    3 months ago

    Durham, United Kingdom Radisson Blu Hotel Durham-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Receptionist

    3 months ago

    Durham, United Kingdom The Banks Group Full time

    We are looking for a front of house receptionist for a fixed term period of six months (with possible extension to 12 months) based at our Head Office in Meadowfield, Durham in the North East of England. You will be responsible for providing an efficient and professional reception and administrative support service to assist in the achievement of business...